Shilpa Muralidharan

Shilpa has spent the last 15 years in the payments industry. She manages and leads a platform engineering team across five time zone locations, focusing on modernizing and innovating the existing tech stack while bringing new perspectives to processes and automation. Previously a hands-on architect, she transitioned into leadership and experienced rapid growth, advancing from a new manager to director leading five cross-location teams at Visa within six months. Her prior experience at Amazon contributed to this trajectory. Shilpa now works directly with C-suite stakeholders and has successfully transformed her team from the brink of losing customers due to performance issues into a high-performing organization.