Sierra Thomas, B.S, A.S, CDP

Sierra Thomas, B.S., A.S., CDP, is a dynamic healthcare operations leader specializing in Skilled Nursing Facilities (SNFs), Long-Term Care (LTC), and home care. With nearly two decades of experience, she has built a career on creating systems that prioritize resident safety, empower care teams, and ensure facilities remain survey-ready year-round. As a Certified Dementia Practitioner and a final-year MJ Health Law candidate at Loyola University Chicago, Sierra combines hands-on operational expertise with a deep understanding of legal and compliance requirements, enabling her to navigate complex regulatory landscapes across Illinois and Missouri Medicaid programs.

Throughout her career, Sierra has consistently delivered measurable improvements in care quality, regulatory compliance, and operational efficiency. Her achievements include securing 100% CMS and IDPH survey compliance across multiple facilities, standardizing resident intake to reduce grievances, improving care coordination by 25%, and raising satisfaction scores by 40%. She has also strengthened revenue cycles through innovative A/R reporting strategies and supported residents’ rights by successfully managing disability application submissions and appeals. Sierra approaches every role with a dual focus: optimizing operational performance while serving as a passionate advocate for seniors and their families.

Outside of her professional work, Sierra is deeply committed to her family and community. She enjoys exploring history, practicing her abilities as a psychic medium, and actively participating in her daughters’ lives. Sierra’s blend of operational leadership, regulatory expertise, and personal dedication to caregiving has made her a trusted voice in healthcare management and a sought-after partner for organizations striving to deliver exceptional, compliant, and compassionate care.

• Certified Dementia Practitioner

• Southern New Hampshire University - B.S.