Sirena Young

Strategic Account Manager
Trawick International
Sacramento, CA 95834

Sirena Young is a PMP®-certified project management professional known for her ability to create clarity out of complexity and guide cross-functional teams toward shared goals. Based in Sacramento, California, she currently serves as a Strategic Account Manager at Trawick International, where she leads initiatives that drive efficiency, process improvement, and measurable impact across sales, marketing, customer service, and IT functions. Her expertise spans stakeholder management, product operations, and customer success—skills honed through years of leading projects and teams in dynamic, fast-paced environments.

Before entering the project management field, Sirena earned both her Bachelor’s in Psychology and Social Action and Master’s in Counseling from Palo Alto University, a background that continues to influence her leadership style today. Her experience as a therapist specializing in eating disorders taught her the power of deep listening, empathy, and motivational interviewing—principles she now applies to client relationships, collaboration, and project management. Her thoughtful approach to communication has become a cornerstone of how she builds trust and fosters productive partnerships in her professional life.

Sirena is deeply passionate about solving problems and empowering others along the way. As a self-starter, she enjoys diving in, figuring out what’s not working, and building something better. Outside of her career, Sirena continues to inspire and help others through her podcast—where she blends vulnerable real-life experiences and clinical training to share meaningful self-help insights—and through volunteering in her community, providing food and clothing to those in need.

• Project Management Professional
• PMI Authorized On-demand PMP Exam Prep
• Telehealth for Mental Health Professionals: 2-Day Distance Therapy Training
• Excelling as a Manager or Supervisor
• Leadership, Team-Building and Coaching Skills for Managers and Supervisors
• How to Successfully Make the Transition to Supervisor

• Palo Alto University- M.S.
• Palo Alto University- B.S.
• De Anza College- A.A.

• Chi Sigma Lota Member, Association of College Honor Societies
• Recipient of Academic Scholarship
• Cum Laude

• Chi Sigma Iota Counseling Academic and Professional Honor Society
• Project Management Institute

• United States Election Assistance Commission
• Palo Alto University / Pacific Graduate School of Psychology
• Hearts Without Homes
• Eating Disorders Resource Center

Q

What do you attribute your success to?

I attribute my success to a diverse background across customer service, operations, sales, technology, and therapy, which, combined with my PMP certification, allows me to excel in project management while balancing client support and strategic initiatives.

Q

What’s the best career advice you’ve ever received?

The best career advice I’ve ever received came from peers emphasizing that titles aren't everything and that it's your skills and experience that really matter.

Q

What advice would you give to young women entering your industry?

Know your worth, keep an open mind to opportunities all around, and always continue growing and learning.

Q

What are the biggest challenges or opportunities in your field right now?

The biggest challenges and opportunities in my field right now are navigating heavy competition while keeping up with rapidly evolving technology.

Q

What values are most important to you in your work and personal life?

I value solving problems, empowering others, and building efficient operational processes that enhance customer satisfaction, team success, and company evolution.

Locations

Trawick International

Sacramento, CA 95834