Sonia R. Parker
Sonia Parker is a seasoned Senior Operations Manager with 20 years of experience in the transportation and logistics industry. Currently at Ryder System, Inc., formerly Cardinal Logistics, she has successfully managed the day-to-day operations of dedicated fleets, overseeing deliveries to and from more than 60 Home Depot stores across four regions. Her expertise lies in optimizing route efficiency, ensuring DOT compliance, managing P&L responsibilities, and providing innovative solutions for complex customer needs. Throughout her career, Sonia has demonstrated exceptional leadership in team management and customer relations. She has led office and training teams, driven driver hiring and retention strategies, and collaborated with corporate partners to exceed productivity and compliance expectations. Notably, she played a key role in the successful startup of a new dedicated customer account, growing it to double the original driver capacity within a year while maintaining operational excellence. Sonia majored in Business Administration, Management, and Operations at the University of Southern Maine. Her professional approach combines strategic oversight, hands-on operational management, and a commitment to maintaining strong client and team relationships. She continues to leverage her extensive experience to drive efficiency, strengthen customer partnerships, and lead high-performing teams in the logistics sector.
• University of Southern Maine – Bachelor’s degree, Business Administration, Management and Operations
What do you attribute your success to?
I attribute my success to being self-motivated, goal-oriented, and persistent. I have had amazing mentors that taught me to tackle challenges head-on and remain committed to achieving the outcomes I set for myself and my team.
What’s the best career advice you’ve ever received?
The best career advice I’ve received is: “If you’re not part of the solution, you’re part of the problem.” This mindset has guided me to approach challenges proactively and seek meaningful contributions in every role I take on.
What advice would you give to young women entering your industry?
There are a lot of moving parts in logistics and thus every move has a ripple effect. Keep a close eye on the big picture when making decisions and always have a plan B. Don't be afraid to think out of the box.
What are the biggest challenges or opportunities in your field right now?
There are great drivers, and there are customer service people who drive commercial trucks. There is a high demand for both and not nearly enough of either. Distinguishing the difference between the two skillsets and positioning them with the most appropriate customer to meet the goals and demands of the operation is key for success.
What values are most important to you in your work and personal life?
Integrity and honesty are the core values I prioritize both professionally and personally. I strive to build trust, maintain transparency, and act ethically in all my interactions.