Her Story
About Sonia
I've spent over 20 years building my career in the auto industry, and it's been quite a journey. I started as a receptionist while attending Rutgers University, where I studied criminal justice and political science. The auto industry gave me a flexible schedule that allowed me to work part-time while going to school full-time. After I graduated, I realized there was a lot of opportunity for growth and good money to be made in this business, so I decided to stay. I've worked with major manufacturers including BMW, Infiniti, Toyota, Honda, Nissan, Volkswagen, Chrysler, and Ram, gaining experience in sales, finance, accounting, and office management. Now I'm the Office Operations Manager for one of the biggest FedEx truck dealers in the country. We're based in New Jersey, but we work with customers all over the U.S., from Alaska to California to Omaha. I handle everything from running credit approvals and negotiating with banks and customers, to drafting invoices, coordinating shipping, managing paperwork, and tracking down titles. I'm certified in DMV titling work for all 50 states and I'm a notary public. I wear many hats, and that's what I love about it. This business keeps me on my toes, there's always something new every day, and I thrive on staying busy. I started from the bottom and worked my way up, and I'm proud of where I am today, though I'm always working towards higher goals.
Her Interview
Ten minutes with Sonia
01What do you attribute your success to?
I attribute my success to being goal-driven and having the right mindset. I didn't grow up with a lot - my parents weren't rich - so I always told myself that I wanted to be able to do things and have things that I never had growing up. That way of thinking makes me want to strive to be better and do better, constantly. It's that drive that keeps me pushing forward and reaching for more.
02What’s the best career advice you’ve ever received?
The best career advice I've ever received is that anything is achievable as long as you put your mind to it. Never think that you're less than anyone else, and if you really want something, you can make it happen. One of my managers told me not to let anyone's negative attitude or feedback bring me down or discourage me from keep trying. Anything is achievable if you set your mind to something and work toward your goals and dreams. Everything is possible - never give up. And if it's not going to work in one place, it'll work somewhere else. As long as you have that mindset and that goal that you can do it, you can do it.
03What advice would you give to young women entering your industry?
I would tell young women to be stern and don't back down, because this industry is very much a male-focused, male-dominated field. It's hard for women to make a path for themselves. But I tell women not to let that affect them - if they think they can do it, they can do it. In my years in this business, I've had men tell me, 'Oh, you're a girl, you can't do this or you can't do that,' and you know what I did? I proved them wrong. So don't ever let anyone tell you you can't do something. Just go for your dreams, just go for what you want.
04What are the biggest challenges or opportunities in your field right now?
The biggest challenge in my field right now is still being a woman in this industry, because it's a very male-dominated field. Trying to put things in movement as a female requires a little bit more work than if I was a male. You have to negotiate a little bit harder. It's happened to me plenty of times where I'll call someone and negotiate a deal, and then my male coworker will call and negotiate the same deal, but that person will take them over me because they're a male. That's one of the biggest obstacles that women in this field have to face.
05What values are most important to you in your work and personal life?
The values most important to me are being respectful and being a good leader. To me, being a good leader doesn't mean putting others down - it means lifting others up. That's what I try to do every day. I never talk down to any of the other employees. I always encourage them and let them know we're here to support each other. Some people make it, some people don't, but we're all here to support each other. Being a good leader is about having other people's backs, being there to listen to them, and not making them feel any less than you. I think everybody should be treated equally. If somebody did something wrong, you tell them what they did wrong and show them how to do it right, but you don't put them down and make them feel any less. I feel like by doing that, I get so much more done and get so much more out of people when they feel that I'm on their team. I want people to feel like we're on the same team and that I'm here to support them and have their back.
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