Stephanie Hanley
Stephanie Hanley is an experienced insurance professional with over two decades of expertise in underwriting, claims management, and client service. Currently serving as a Workers’ Compensation Claims Team Manager at Liberty Mutual Insurance, she brings a deep understanding of the insurance industry, having started her career in 2004 in Commercial Underwriting before becoming a licensed Property and Casualty Adjuster. Over the years, Stephanie has managed multiple national accounts across ten jurisdictions, handling complex cases in bodily injury and workers’ compensation with professionalism, empathy, and precision.
Dedicated to lifelong learning and professional growth, Stephanie holds an Associate of Arts in Psychology from the University of Phoenix and is a licensed Notary in Texas. Her extensive industry experience and commitment to service excellence have earned her recognition for her leadership and ability to navigate challenging claims with fairness and efficiency. Stephanie is also passionate about supporting diversity and women in business, actively participating in industry conferences and initiatives that empower and elevate women professionals.
Outside of her career, Stephanie has given back to her community through volunteer work with the North Texas Food Bank, donating to non-profit organizations with clothes and household necessities and contributes on a regular basis to American Cancer Society & AWAIC, reflecting her belief in compassion, integrity, and service beyond the workplace. Her combination of technical expertise, leadership, and dedication to helping others defines her as both a respected professional and a valued community advocate.
• All Lines Adjuster, Texas, Mississippi, Alabama and Arkansas, Georgia, Florida, South Carolina, North Carolina
• Texas Notary Commission
• University of Phoenix- A.A.
• American Cancer Society and AWAIC (Abused Women’s Aide in Crisis)
• North Texas Food Bank
• American Cancer Society
• AWAIC
What do you attribute your success to?
I attribute my success to the experiences that have shaped me and to always remembering my “why”—the purpose that drives me to keep growing and making a difference every day.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to understand that mistakes are not failures, but valuable learning lessons that help me grow and improve.
What advice would you give to young women entering your industry?
I would give young women the advice to always advocate for yourself as no one else will and to always continue to excel and exceed to become the best version of you and all that you have to offer in this industry.
What are the biggest challenges or opportunities in your field right now?
The biggest challenges are the continuous changes in the world both environmental and economical to include technology and adapting to those changes and evolving.
What values are most important to you in your work and personal life?
The values most important to me in my work and personal life are embracing travel, exploring new cultures and cuisines, enjoying cooking, prioritizing self-care and continuing to build lasting memories with my adult children.