Stephanie Miller
Stephanie Miller is an experienced Accounts Receivable Director based in Akron, Ohio, with over 14 years of expertise spanning medical billing, customer service, and financial operations. Her career began in healthcare billing, where she developed a strong foundation in insurance processes, claims management, and client relations. She later expanded her skill set in the fire protection industry, managing administrative operations and scheduling for commercial life safety systems, before transitioning into commercial real estate as a project manager.
Currently serving as the Accounts Receivable Director at Skypoint Recovery, Stephanie has found a role that aligns both with her professional strengths and personal values. She leads billing operations with a focus on insurance coordination, appeals, and securing authorizations, ensuring the financial sustainability of programs that support individuals in recovery. Her work plays a critical role in helping clients access the care they need, allowing the organization to continue making a meaningful impact in the community.
Driven by compassion and purpose, Stephanie is passionate about contributing to an organization that prioritizes healing and transformation over profit. A thyroid cancer survivor and advocate for awareness, she brings resilience, empathy, and a deep appreciation for life into both her work and personal mission. Stephanie believes in continuous growth and lives by the principle that every day offers an opportunity to learn, give back, and help others rebuild their lives.
• The University of Akron Associate's degree
• Domestic Violence Advocacy
• Speaking Engagements
What do you attribute your success to?
I attribute my success to my sense of survival and the innate knowledge that where I was at was not my final destination, ever. I just knew there was more to my life, and I didn't know what it was. I couldn't put my finger on it, but I knew innately that that wasn't it for me, that I had big things coming, and I wasn't sure what it looked like, but I was going to keep on pushing because I had to get there, whatever that was. I've come to feel that my entire life is full of purpose, not just one big final destination. Everything happens in the time that it's meant to happen. There were so many times I kicked myself because I've not yet released my first book, and I've been so hard on myself, but with the encouragement of a couple of close people and with my own reflection, I realized it didn't come out yet because it wasn't meant to come out yet. My perseverance and the ability to move through things and conquer has truly led to where I am today in my career and my life. Going through unhealthy relationships and being raised in difficult situations, I was able to observe the type of life that I didn't want to have and that I didn't want for my children.
What’s the best career advice you’ve ever received?
Stephanie feels as her own perseverance and the ability to move through things and conquer has truly led to where she is today in her career and her life. Going through unhealthy relationships, and being raised in difficult situations she was able to observe the type of life that she didn't want to have and that she didn't want for her children. She now focuses on doing what she can for herself and being able to pour onto others the best parts of herself. She is focused on building her career and being able to inspire others with her story and in sharing her journey, to motivate others and help them thrive.
What advice would you give to young women entering your industry?
I think a lot of women feel less power than what we really have within us. This is a world where we absolutely need men, but the women are important too. There are a lot of ways that we might feel we can contribute, but we don't know how important that looks to other people. What matters the most is that we believe in ourselves, and we present what we have to offer, because somebody's gonna say yes. I think it's so important to stay the course, because there are going to be a lot of no's before you get that yes that really matters. For me, I have children to prove some things to. I have to make sure that they see what you can do with your life, see what you can do for yourself and how you can overcome. There are so many ways to overcome something, and it looks different for everybody. It's so important to really just tune in to yourself and know what's gonna be best for you instead of comparing yourself to what other people are doing. It should be a no-judgment zone, in my opinion. People need people, really. We're really all the same, and some people have just made a wrong turn. When people are in addiction, they're not a bad person, they may have just made a bad choice that took hold of them. So it's about having a good heart and just following your heart in life.
What are the biggest challenges or opportunities in your field right now?
Stephanie will be jumping into add more detail regarding what has inspired her journey, anybody who has helped to impact her life or support and encourage her, how she would like to connect with other amazing women within our community and how she would like to inspire our readers. She will add more detail about her life outside of work and what brings her joy regarding interests and hobbies, Details regarding her own life experiences and what she looks forward to with her goals in the future for expanding her own path as the next chapter of her story continues to be written.
What values are most important to you in your work and personal life?
It's incredibly important to me to spend time with my family, which means the world to me. I have a 24-year-old son, a 10-year-old daughter, and an 8-year-old son, and I work diligently to provide them an amazing life and better experiences than what I always dreamed of for them. You cannot pour from an empty cup, so I focus on bettering my life every day. I learned, and I didn't learn it for a very long time, that I have to really care for myself before I care so much about caregiving people. I always thought that would be selfish, but that is so necessary and important, because you really cannot pour from an empty cup. One thing I do regularly is go to the gym. After having thyroid cancer, I got a whole brand new me. I decided I'm tired of being stressed out, I'm tired of feeling unhealthy, so I got into the gym last year. I really stress that in order for this to work for anybody, you have to be dedicated, because it's not easy, but it's definitely a lifestyle change in order for it to stay. I have a routine where literally every day I either walk or do a full workout every other day. I also have a relationship, so I have a special person in my life, and we make it a point to have a date night once a week so we can stay in touch. I was me before I was a mom, and I had to regain that. It's important to really keep your hobbies. I write, so I'm working on my books, and I'm my kids' biggest supporter.