Leaving a fulfilling career, navigating loss, and ultimately selling the family agency to a corporation was tough, but it freed me to focus on family and proved that embracing change leads to positive outcomes.
Stephanie Spikoski · In Her Own Words
Her Story
About Stephanie
Stephanie has been active in the insurance field since 2012, where she serves as office manager for a small branch of an agency while also selling life and health insurance. Her responsibilities include handling Affordable Care Act policies for clients under age 65, managing customer service, processing claims, and ensuring smooth office operations. She earned an associate's degree after returning to school and draws on a family background in sales, having observed her mother and grandparents build careers through determination. Stephanie attributes her success to perseverance, living by the principle that it takes nine no's to get one yes, and she emphasizes honesty and integrity as core values in her work. She advises young women entering the industry to educate themselves, work hard, do right by people, and find a new normal after setbacks without giving up. Among current challenges in insurance, she notes the shifting landscape around healthcare policy and the role of AI, while believing personal conversations remain essential.
Her Interview
Ten minutes with Stephanie
01What do you attribute your success to?
I attribute my success to perseverance and not giving up. I live by the idea that it takes nine no's to get one yes. I was born into a family of salesmen and watched my mother and grandparents build careers through hard work and determination. Nobody's coming to save you, so you just have to get up and keep going.
02What’s the best career advice you’ve ever received?
The best career advice is don't take rejection personally. It takes nine no's to get one yes, and once you get the yes, that's a sale. So don't give up, persevere, and keep going because somebody's gonna say yes.
03What advice would you give to young women entering your industry?
Just educate yourself and work hard, and do right by people, because if you do right by people, they'll do right by you. Get back up and find your new normal after any setback. Don't give up because there's just not enough time in the day to give up.
04What are the biggest challenges or opportunities in your field right now?
The biggest challenge is the changing environment of insurance with pushes for Medicare for all and free healthcare, which doesn't work because somebody has to pay. There's also scare around AI, but I don't think AI will take us out because people want person-to-person conversations.
05What values are most important to you in your work and personal life?
Honesty is my number one value. If somebody can't trust you, there's really no sense in being in customer service or sales. Honesty and integrity.
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