Stephany Silva, MBA, LSSGB

Associate Operations Director
CenterWell Senior Primary Care
Savannah, GA 31322

Stephany Silva, MBA, LSSGB is a healthcare operations leader specializing in transformational care delivery and value-based senior healthcare services. She currently serves as Associate Operations Director at CenterWell Senior Primary Care, where she oversees multi-site operations across the Georgia market, including centers in Savannah, Augusta, and the outskirts of Atlanta, Georgia. With approximately 12 years of experience in healthcare, she focuses on improving patient access, quality outcomes, and operational performance for senior populations within value-based care models.

Throughout her career, Stephany has held progressive leadership roles in healthcare operations and clinic management, including key positions at ChenMed, where she led center development, expansion, and performance optimization in new and growing markets. She has been responsible for launching and stabilizing medical centers, building high-performing teams, and driving improvements in patient satisfaction, retention, and quality metrics such as HEDIS. Earlier in her career, she was recruited into roles that supported turnaround initiatives and operational restructuring, helping strengthen patient flow, service delivery systems, and organizational efficiency across multiple clinical environments.

Stephany holds a Master of Business Administration from Florida International University and a Bachelor of Science in Biomedical and Physical Sciences from University of Central Florida. Her leadership approach emphasizes continuous improvement, staff development, and mission-driven care for vulnerable senior populations. She is known for combining data-driven operational strategy with hands-on team leadership, ensuring that frontline staff are supported, engaged, and equipped to deliver high-quality, compassionate care.

• Leading Leaders
• Learning Watson Analytics
• Lean Six Sigma Green Belt
• Lean Six Sigma Yellow Belt
• NIH - Protecting Human Research Participants

• Florida International University - MBA

• Beta Gamma Sigma
• American College of Healthcare Executives

• Leukemia and Lymphoma Society - Light the Night walk
• Running 5Ks and half marathons for Leukemia and Lymphoma Society

Q

What do you attribute your success to?

I attribute my success to my 12 years in healthcare and my ability to maintain a successful career even while going through incredibly challenging personal circumstances. When my now-husband was diagnosed with stage 4 mediastinal B-cell lymphoma just 3 weeks after we moved to Savannah, I had to put on my advocate hat and do a lot of research to better support him through his 3-year battle. I was working through all of it, and we were not married at the time, so I did not have rights to FMLA, but I had very supportive leaders that helped me navigate, and a very strong team allowed me to do it as well. Going through something so big in your life can either make or break you, and it definitely made us so much stronger. Living through that experience has helped me prioritize and take a lot of pride in the work that I do, because I've lived it in some sort of fashion. I understand how challenging it can be to navigate the healthcare system, even when you work in it, and that drives me to ensure that the seniors I serve, who are a very vulnerable population, get the advocacy and care they deserve. It's about constant learning and adaptation in the healthcare field, and my teams teach me a lot too, because healthcare is constantly changing.

Q

What’s the best career advice you’ve ever received?

You can have a successful career in a field that you love and be able to make a difference in the lives of others as her most notable professional achievement, which was opening four new markets in the past year, resulting in over 3,000 patients across those locations.

Q

What advice would you give to young women entering your industry?

I'm a big proponent of women building other women up. I think the more we can be supportive of one another as women and celebrate each other is a huge need consistently. I always tell that to my leaders and folks that I've been able to grow professionally to continue to always keep that in mind, because in the workplace, I think women tend to be harder on each other. I love platforms that celebrate women in different professions and different backgrounds, because I think it's so important for us to support and uplift one another rather than tear each other down.

Q

What are the biggest challenges or opportunities in your field right now?

The biggest challenge in healthcare right now is navigating all the nuances in the system. It really takes a full team to ensure that we're providing the right care, because there are a lot of nuances that we have to navigate, and just because there are nuances doesn't mean that we can be complacent and okay with it - we just have to learn how to navigate it. It's a constant learning and educating process. Healthcare is always changing, so sometimes there is a new nuance that we have to start thinking through and troubleshoot so that we can get the right things for our patients. Even working in healthcare, I know how challenging it can be for everyone to navigate, even if you work in it. It does feel like jumping through hoops sometimes. You have to fight to get insurance to approve anything, and doctors are having to call insurance companies now, which you never would have seen before. But we can't be complacent - we have to learn how to navigate these challenges to ensure our seniors, who are a very vulnerable population, get the care they deserve.

Q

What values are most important to you in your work and personal life?

The most important values to me are advocacy, intentionality, and taking pride in the work that I do. We work with seniors who are a very vulnerable population who sometimes don't have a great support system, so we have to take that pride on ourselves as our team to be able to advocate for them and ensure that they're getting adequate care. Going through my husband's cancer battle taught me how important it is to be intentional in the moment and to prioritize what really matters. We want to be intentional in our experiences together, whether that's traveling, trying new foods and restaurants, or doing activities that create memories. I also value constant learning and growth - healthcare is constantly changing, and our teams teach me a lot too. I believe strongly in women building other women up and being supportive of one another, which is something I always tell my leaders and the folks I've been able to grow professionally. And of course, staying active and healthy is important to us - we're doing Orange Theory classes, running 5Ks and half marathons for the Leukemia and Lymphoma Society, because we've lived through the importance of health and want to give back to the organization that supported us.

Locations

CenterWell Senior Primary Care

Savannah, GA 31322

Call