Sue Richwine

I have been a nurse for 33 years, starting my career as a direct care nurse in the critical care area. Over the years, I evolved into charge nurse, nurse manager, director, and did a small time as a CNO. I found my love of education and professional development and spent a lot of time educating in both academic and organizational areas. Currently, I have transitioned into a regulatory role as an RN program coordinator where I use all of those skills to ensure that the hospitals and the system are survey-ready at any time. My role is to prepare the organization for Joint Commission survey readiness. What I like to focus on is taking the elements of performance and the standards that Joint Commission and CMS require and linking them back to the areas that I cover to ensure that people understand the importance of why we need to be survey-ready. I like to do that because if they don't understand the why, it isn't important. I like the staff to understand that everything they do is part of ensuring that the patients get the right care at the right time for the right reason.