Summer James Sugalski

Experienced healthcare operations and home care management professional with nearly 10 years of progressive leadership in human resources, general management, and senior care services. Currently serving as General Manager at 2nd Family, overseeing operational performance, service delivery, team leadership, and client care coordination to ensure high-quality support for seniors and their families. Previously held roles within the same organization including Human Resources Manager and Human Resources Associate, where responsibilities included recruitment, employee relations, workforce planning, compliance support, and organizational development. Early experience includes internship work at Pickersgill Retirement Community, supporting resident services and operational activities in a senior care environment. Educational background includes a Bachelor of Science from Towson University, along with active involvement in leadership and honor societies, including Zeta Tau Alpha, Omicron Delta Kappa, and the National Society of Leadership and Success. Holds Certified Senior Advisor (CSA) certification, reflecting specialized expertise in aging services and senior care advisory practices. Recognized for strengths in healthcare operations, human resources, senior care management, team leadership, and client service delivery, with a strong commitment to improving quality of life for older adults through effective care coordination and compassionate service.