Susam Miller, Retired CIA on Influential Women

Influential Woman · GovernmentCIA RETIRED rank at retirement SIS5

Susam Miller

Retired CIA, Freelance

Vienna, VA

41Years experience
2Awards received

Certifications · Degrees · Memberships

Degree Journalism major at California Polytechnic San Luis Obispo Member COLPA group

Her Story

About Susam

Susan Miller dedicated 40 years to the Central Intelligence Agency, beginning her career in September 1985 after earning a journalism degree from California Polytechnic San Luis Obispo. She advanced through numerous overseas assignments, serving five times as chief of station, including in Israel where she collaborated with partners such as Mossad and Shin Bet on regional issues. Her final role was as Assistant Director, in which she established and directed the China Mission Center focused on PRC-related threats, while also leading counterintelligence efforts from 2015 to 2019. Miller retired in 2024 at the rank of SIS5 and was honored with the CIA operations award for superior operations management along with a flag flown over agency headquarters. She maintains ties to the intelligence community as a member of the COLPA group and supports global education and family welfare through her involvement with the Compassion nonprofit.

Her Interview

Ten minutes with Susam

01What do you attribute your success to?

I attribute it first to growing up in a good family who supported their kids. I'm the only girl. We were all born within, like, 4 years. so I have an older brother, a younger brother, we're all relatively close in age, and, we're still close people. They, my parents let us do what we want to do, and let me do. My mom was a little bit worried when I had the kids that, you know, she's like, are you sure you want to go back to work? I said, I want to go back to work to see if I still want to work. You know, and I'm gonna try it out in Israel, and we'll see, that kind of thing. But they're still alive. They're in their 90s. Her relatives settled America, my mom's relatives came to America, like, in the early 1700s, and eventually settled California in California on a wagon train. They even. Mustard. with the donors. The donors left before them. And my, my, my family was on the next thing, the next, and this is in a history thing we have, that was taken, written in, over the years and stuff like that. So, I think I come from good stock.

02What’s the best career advice you’ve ever received?

The best career advice I ever received, and I turned on to other people when I became a manager, was to if you're mad about something, A, go take a walk. B, if you're still mad, take another one. Because the whole point is when you want to address the person, whether it's somebody at your level, or as you're a boss, and you're addressing somebody down, you need to come off as very rational. kind, you've got to think about what might be going on in this other person's life that is causing X, Y, or Z, you know? And, basically, it was, I should call this a mini-course that I was in, you know, treat others like you want to be treated, you know, kind of thing. And so that was super useful. And I had a couple of managers that were exactly like that. And so I wanted to be like them. I had not too many managers that were total putzes. I did not want to be like them.

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