Susan Bartlett
Susan Bartlett is an experienced sales professional with more than two decades in the garage door industry, known for her commitment to building strong relationships and delivering dependable solutions. Currently serving as a Sales Specialist with Statewide Garage Doors, she works closely with homeowners, builders, and property managers to help them select products that enhance both the function and curb appeal of their properties. Her approach centers on trust, transparency, and consistent communication from the initial consultation through final installation. Over the course of her career, Susan has developed deep industry knowledge by working in a variety of roles, learning the business from the ground up before transitioning into sales leadership. She spent over 21 years with a previous garage door company, where she earned recognition as a top salesperson for three consecutive years and consistently ranked among the top performers across a large service region. Her hands-on experience in both residential and commercial projects has strengthened her ability to provide practical, long-term solutions tailored to each customer’s needs. Motivated by a philosophy that prioritizes relationships over transactions, Susan takes pride in earning repeat business and referrals through reliability and integrity. In her current role, she values the flexibility and independence of working remotely while managing customer communications, job site visits, and project coordination. With a background in small business studies and a passion for honest service, she continues to bring renewed energy and enthusiasm to her work while helping clients make confident, informed decisions.
• Hesston College- Associate's
• Remained in Top 3 Salespeople
• Top salesperson at prior company for three years in a row
What do you attribute your success to?
I educate myself continually on the products available. I've learned about all facets of the garage door industry and worked in several positions along the way. I was not always in sales. I started from the ground up and learned the business. I strive to better myself. The most important thing I've learned is to listen to what the customer wants and then give them options to choose from. I make sure they are getting exactly what they want. That's what has driven my success over these 21 years in the industry.
What’s the best career advice you’ve ever received?
To not be afraid of change. Because that change, most of the time, will bring you growth. I apply this in my everyday life by trusting that everything is going to be okay. The job change recently was one example of how I applied this. I pray and I look for guidance, and I feel comfortable with the decisions I make because I'm trusting that God's not going to lead me down a path that's not going to be good for me.
What advice would you give to young women entering your industry?
To stand up for what you believe in and to be confident and kind. Let your results do the talking!
What are the biggest challenges or opportunities in your field right now?
Right now, there is a building slowdown in the area and a lot of competition. It's always a challenge to continue to grow in your sales. It's getting out there, hitting the pavement and constantly searching for that next job you don't have by setting yourself apart.
What values are most important to you in your work and personal life?
To be trustworthy. It's very important to me that I can be counted on. I'm very honest. I'm not your typical salesperson. If you're looking at a product that I think is probably not the best choice or the best quality, I'm going to say so, even if it means that I'm not going to make as much money on a sale, I will guide the customer for the best quality for what they're looking for.