Her Story
About Susan
Susan Elston is an account management and sales professional with over 20 years of experience in sales. For the past 2 years, she has served as Senior Account Manager at Lowe's Companies, Inc., where she supports public sector accounts in the construction industry. In this role, she helps agencies and organizations that enhance community well-being by building partnerships that allow them to operate more efficiently and reduce costs. She attributes her success to confident humility, being willing to learn and show up, collaboration by focusing on others' strengths, and the belief that presence matters more than perfection. Her approach is informed by her faith and life experiences, where she values sitting with people in difficult times to build trust and demonstrate reliability. She advises young women entering the industry to say yes to opportunities, show up with interest and willingness to participate, noting that presence matters and growth happens through openness to difficult opportunities.
Her Interview
Ten minutes with Susan
01What do you attribute your success to?
I attribute my success to confident humility, being willing to learn and show up, collaboration by focusing on others' strengths, and presence mattering more than perfection. I value sitting with people in difficult times to build trust and show reliability, drawing from my faith and life experiences where others showed up for me.
02What advice would you give to young women entering your industry?
Just say yes when given opportunities, show up, show interest and willingness to participate. Presence matters, and growth happens by being open to difficult opportunities.
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