Susan Waddle
Susan Waddle is a seasoned Information Technology executive with over 35 years of experience delivering innovative solutions across the telecommunications, finance, insurance, government defense and aerospace, freight transportation, and electric utility industries. She specializes in identifying and defining complex business challenges, developing creative technological solutions, and driving profitability through strategic IT initiatives. Known for her ability to communicate complex concepts clearly to both technical and non-technical stakeholders, Susan has a proven track record of managing high-performing teams and overseeing multi-million-dollar projects and vendor relationships.
Throughout her career, Susan has led transformative initiatives including mobile device management, SaaS integrations, and enterprise-wide digital transformations. She has extensive experience in multiple technology domains, systems/software engineering lifecycles, process improvement, and compliance with standards such as Sarbanes-Oxley and SAS 70. Her leadership style emphasizes collaboration, accountability, and the development of team members to achieve excellence in project delivery and business outcomes.
Susan has held senior IT leadership roles at T-Mobile, BNSF Railway, JPMorgan Chase, and CSC Covansys, where she managed diverse technology teams, streamlined operations, and implemented innovative solutions to complex business problems. A graduate of Lock Haven University of Pennsylvania with a degree in Computer Science and Mathematics, she combines technical expertise with strategic business acumen to deliver measurable results. Her dedication to mentoring and cultivating continuous improvement has made her a trusted advisor and respected leader in the IT community.
• Commonwealth University-Lock Haven
• Pace University-New York
What do you attribute your success to?
I attribute my success to perseverance, a commitment to continuous learning, and the education that has shaped my career. Being a strong team leader has also allowed me to collaborate effectively and achieve meaningful results alongside others.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to embrace challenges because they offer the greatest opportunities to learn and grow. I’ve also learned the importance of being a great mentor to others, sharing knowledge and guidance to help them succeed.
What advice would you give to young women entering your industry?
My advice to young women entering this industry is to let your voice be heard, stay positive, and never let anything stand in the way of achieving your goals. Believe in yourself and remain persistent—your determination will open doors.
What are the biggest challenges or opportunities in your field right now?
One of the biggest opportunities in my field right now is raising awareness about the support we provide for women. The challenge lies in getting the word out effectively so we can make an even stronger impact and reach those who need our help most.
What values are most important to you in your work and personal life?
The values most important to me in my work and personal life are staying motivated and focused on my goals, helping others whenever I can, and striving to make a positive difference every day.