Susana Onodera

Susana Onodera is an accomplished Executive Housekeeper Manager at Courtyard by Marriott San Diego Downtown Little Italy, bringing over 25 years of experience in the hospitality industry. Throughout her career, she has held key leadership roles at renowned hotels, including Hotel Indigo San Diego Gaslamp Quarter, Tower 23, and Sheraton San Diego Hotel & Marina. Susana’s extensive expertise in rooms division management and hotel operations has consistently contributed to exceptional guest experiences and operational excellence.

She earned her Master’s degree in Hotel Administration from Universidad Insurgentes in Mexico, equipping her with advanced knowledge in hotel and motel management. Susana is fluent in both English and Spanish and possesses a strong ability to manage diverse teams effectively. Overseeing more than 300 employees, she is recognized for her strategic leadership, attention to detail, and commitment to maintaining high standards of cleanliness, organization, and service quality.

Known for her compassionate leadership style, Susana leads by example and values the hard work of her team, particularly acknowledging the dedication of women balancing family responsibilities alongside their professional roles. She takes pride in mentoring and inspiring her staff, fostering a collaborative and supportive work environment where every team member feels valued and empowered.

• Universidad Insurgentes - M.H.M.