Susheela Palaniswamy
Susheela Palaniswamy is an experienced AI/ML Product Technical Program Delivery and Management Consultant with over two decades of expertise in delivering enterprise-scale technology solutions across AI/ML, data engineering, and digital transformation initiatives. She currently serves at Shakthy Information Systems, Inc., where she leverages her PMP and ITIL certifications to align complex technical programs with business objectives, ensuring consistent delivery of value-driven outcomes. Her professional approach is rooted in structured execution, cross-functional collaboration, and a strong commitment to operational excellence.
She has been working in her field since graduating from Texas Tech University in 1995, where she completed a postgraduate degree in Structural Engineering following her foundational studies in civil engineering. During her academic journey, she also pursued advanced research in wind engineering, including tornado and structural wind analysis, and supplemented her studies with a minor in computers due to the economic conditions at the time. This multidisciplinary foundation has shaped her analytical mindset and her ability to bridge engineering principles with modern technology delivery practices in today’s fast-evolving AI and data environments.
In her current role, Susheela operates as a program manager leading distributed teams across onshore and offshore locations, managing deliverables, allocating work, and ensuring alignment across stakeholders. She works within Agile environments where priorities evolve frequently, and she is known for bringing teams back to value-based execution while maintaining flexibility and focus. Her leadership style reflects a balance of servant leadership and decisive management, enabling teams to perform effectively under changing demands. She maintains a disciplined routine, beginning her day early around 4 AM to maximize productivity, with structured mornings dedicated to meetings and coordination across global teams. Outside of work, she continues to invest in professional development, certifications, and staying current with emerging technologies and market trends, while also prioritizing family time and personal balance in the evenings.
• PMI (Project Management Institute) Courses
• Lean Accounting Foundations
• Stakeholder Communication Strategies that Stick
• Facilitation Skills for Managers and Leaders
• Adopting Agile: Strategies for Successful Implementation
• Software Design: Developing Effective Requirements
• Implementing SAFe 6.0- Scaled Agile
• AI-Native Foundations- Scaled Agile
• Secrets of Effective Prioritization
• Agile Product Owner Role: Foundations
• Agile Product Owner Role: Techniques
• Building and Mapping User Stories
• Salesforce Certified Data 360 Consultant
• Agentic AI for Developers: Concepts and Application for Enterprises
• Build with AI: Create a Context-Aware Multi-Agent System Using LLMs + MCP
• LinkedIn logo
Fundamentals of AI Engineering: Principles and Practical Applications
• AI Solution Design Patterns: Data, Model Training, and Application Architectures
• Agentic AI Human-Agent Collaboration Design Patterns
• Madras University - BS in Civil Engineering
• Anna University Chennai - Master's degree, Structural Engineering
• Texas Tech University
Postgraduate Degree, Structural Engineering
• PMI (Project Management Institute)
• Entrepreneur Groups (DC
• Maryland
• Montgomery County
• Virginia area)
• Girl Scouts Leadership
• Girl Scouts Leadership (12 years)
• Youth Groups - Debate and Elocution Judge
• Montgomery County Schools - Scholastic Student Support
• Bilingual School Events - MC and Judge
• Tamil and Telugu Language Education
• Embassy of India Cultural Support
What do you attribute your success to?
I attribute my success to my biggest supporters, my mother and father. My mother raised 5 children and still excelled in her career. She retired as a joint director of industries and commerce, and even though her basic degree was in chemistry, she maintained such good work ethics that when she goes back to her office today at 85 years old, people still recognize her. She taught me that hard work and sticking to your goal and delivering that goal, no matter what comes, pays off big time. My father always mentioned that just providing fortune or money will not get you to success or satisfaction in your life. He said he would give us the best education possible, and it was up to us to make the money or the value we wanted to bring out in our life. Till date, I hold to both their words and their wisdom. Another person I want to mention is my daughter, who is on her path to doing her medicine after finishing her neuroscience degree. Many times when I go low, I just think of her, and I think that if she could do so much at such a young age, then I'm sure that I could learn from her. I also want to pay my highest respect to my professor, Dr. Kishore Mehta, who is the lead of the Wind Engineering Group at Texas Tech University. From the day I joined as a student to now, he has been an inspiration. Very recently, I went and met him after 30 years of my education, and he still comes to work every single day and still delivers. Because of him, Lubbock and the whole university and cities and a lot of engineering fields have benefited.
What’s the best career advice you’ve ever received?
To work hard and network, build relationships.
What advice would you give to young women entering your industry?
Keep learning and being open to opportunities.
What are the biggest challenges or opportunities in your field right now?
The biggest challenges I face are constantly changing deliverables. In my work, we may start with something and then end with something else. What you're committed to in a particular contract may not be the deliverable that you end up with, especially in an Agile methodology. So constantly fluctuating deliverables happen, and I have to bring my team back or my counterparts back to focus and converge them into value-based deliverables. Beyond that, there are a lot of challenges when it comes to people and personality. Learning and being a servant leader definitely helps when working with people. But there are situations where you cannot always exercise that because of the deliverables, your dollar cost, and your ROI. Sometimes you have to step up and make that decision in a more affirmative way. You have to bite the bullet and move on so that the whole team can benefit and the project is a success.
What values are most important to you in your work and personal life?
From the way I have been brought up, I value not leaving a mark of negativity when I walk out of a place. If I leave a particular project or a particular conversation, I definitely like to take the value saying that I have delivered to the fullest for the betterment of that project or deliverable, whether it's an action, a document, or a particular project. The second thing is the ROI, the return on investment. Did I provide the return for the investment that the organization invested in me? That's something I always look at. Sometimes that means making hard decisions, but I have to think about why I was hired for that particular role or why I'm there at that particular time. I believe there is a purpose in a particular person being at a particular time in a particular place. Beyond that, I'm very mindful of others' time as well. I don't believe in holding somebody to the last minute so that they can deliver under pressure, because not everybody can deliver that way. I try to give some lag time or lead time wherever deliverables are not getting done based on the estimate. I try to encourage my team members, my counterparts, my C-level suits before me or below me, and other teams, so that I can get those deliverables done. I take much interest in getting the whole group to work together to have that deliverable, because just by walking alone, you don't have as much fun. You want to either win or lose together, but for the most part, win.