Her Story
About Ta'Hisha LaWanda
TaHisha LaWanda Ibukunoluwa Ojo just accepted a new and exciting position as a Assistant Store Manager at AT&T's corporate retail store in Belleville, IL since her start in Customer Care as a Premier Service Consultant in Consumer Loyalty for mobility and fiber customers at AT&T, where she applies her expertise in customer service, conflict resolution, and relationship management. Since joining AT&T in January 2025, TaHisha has distinguished herself as a top 2% performer, earning a company-sponsored trip to the Summit in Las Vegas and is currently participating in the Emerge Development Program which provided her with a second company-sponsored Networking trip to the Dallas Headquarters. Her accomplishments and leadership have contributed to her recognition as one of the Most Influential Women for 2026. Before joining AT&T, TaHisha built a diverse professional background through roles in system support at Washington University, nonprofit work with the St. Louis Area Food Bank, fleet services with Enterprise Rent-A-Car and movie theater management with Wehrenberg Theaters. Her career reflects a consistent commitment to serving others, resolving challenges, and building meaningful relationships. In her current role, TaHisha draws on compassion, empathy, and strong communication skills to strengthen customer loyalty and retention while supporting her team. TaHisha holds an associate degree in Paralegal Studies from Hickey College, earned in 2015, followed by a bachelor's degree in Applied Business Management from the same institution in 2018. She earned a master's degree in Legal Studies with a certification in Conflict Resolution from Washington University in St. Louis in 2021 and also holds a pharmacy technician license. Guided by persistence, resilience, and faith in oneself, TaHisha encourages young women to remain determined, believe in their worth, and continue pursuing opportunities even in the face of adversity.
Her Interview
Ten minutes with Ta'Hisha LaWanda
01What do you attribute your success to?
I attribute my success to resilience, faith, persistence, and a commitment to serving others. My journey—from customer service and support roles to the St. Louis Area Food Bank, Enterprise Rent-A-Car, Wehrenburg Theaters and now AT&T—has taught me to embrace challenges and continually grow. Overcoming significant personal obstacles while pursuing my education strengthened my determination and belief in what is possible. I lead with compassion and empathy, always striving to understand others’ personal perspectives, and I believe that resolving internal challenges is an essential to becoming an effective leader.
02What’s the best career advice you’ve ever received?
Persistence is key, as well as keeping a calm demeanor as best as possible no matter the situation. Do your best to not allow anyone to dim your light or provoke you to act outside of your character.
03What advice would you give to young women entering your industry?
My advice to young women entering my industry is simple: don’t give up. Stay persistent, resilient, and have faith in yourself, even when the path feels uncertain. Believe that you are worthy and deserving of every opportunity, and remember that nothing beats failure like having the courage to try. Sometimes, you have to “fake it until you make it” by believing in yourself before others do.
04What are the biggest challenges or opportunities in your field right now?
Right now I feel like the sky is the limit from all of the amazing leadership as well as the dynamic speakers that I've met on a business level. I believe the sky is the limit and if you can believe it, you can achieve it. Someone once told me nothing beats a failure but a try, and that really has to be the mindset when taking on potentially new challenges to expand your horizons in a professional way as well as in your personal life.
05What values are most important to you in your work and personal life?
Faith has always been my grounding point. Since having a great-grandmother who was an evangelist and actually brought people closer to their spiritual selves on a local radio station, I've come to understand that faith is number one in anything that you do.
The Good Book says faith without works is dead, and so with faith there must come the action in faith, knowing that the results will be as you imagine because you put in the work. I stand very high on morals and ethics, which is why I pursued two law degrees, just in the sense of knowing right from wrong. I'm sure at some point I'll become an advocate to empower people to really believe in themselves and achieve their best.
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