Tammy Sturkie, Scheduling Coordinator on Influential Women

Influential Woman · Healthcare

Tammy Sturkie

Scheduling Coordinator, Lexington Medical Center

West Columbia, SC

Certifications · Degrees · Memberships

Degree College degree in Accounting (initially studied Education) Degree Phlebotomy School Degree Played softball in college Cert Phlebotomy Certificate

Her Story

About Tammy

I've been working at South Carolina OBGYN, one of the practices at Lexington Medical Center, for almost 5 years now - it'll be 5 years this September. As a Surgical Coordinator, I schedule surgeries for all 10 surgeons in the office, which means I come in and see what orders they put in my depot, then I call patients to schedule their procedures and C-sections. I handle all the authorizations for insurance for the surgeries, call patients for payment collections, and send out surgical packets so they have all the information needed for their procedures. Before this, I always thought about working in the medical field but never really got in that door, so I went to phlebotomy school and obtained my certificate. I started working for the American Red Cross doing blood drives, and I did that for three and a half years. We were mobile, traveling all over the state at the time, and I just wanted something more permanent, so I looked at Lexington Medical Center since it's one of the best hospitals in the state. I applied to multiple positions and got a job, starting out as a regular business associate, which is basically the entry level at the hospital. I worked my way up to this position within a year, which I'm really proud of - they saw how hardworking I was and that I worked really well with others. I like that every day is different and challenging, because I like to be challenged in any position that I'm in.

Her Interview

Ten minutes with Tammy

01What do you attribute your success to?

I definitely attribute my success to moving up so quickly in my position. I started out as a regular business associate, which is basically the entry level at the hospital, and I worked my way up to this position within a year. I think they saw how hardworking I was - I just took on every task that I needed to be and worked really well with others. I believe that things happen to people who work hard. People do see people that work hard, and you might not feel like you're acknowledged all the time, but they see it. When you apply for things, you will get that position over somebody else because you will have that reference of people saying how hard you work. So really just apply yourself, and good things will happen. Sometimes they might take time, but they will happen.

02What advice would you give to young women entering your industry?

Definitely just work hard. I mean, things happen to people. People do see people that work hard, and you might not feel like you're acknowledged all the time, but they see it. When you apply for things, you will get that position over somebody else because you will have that reference of people saying how hard you work. So really just apply yourself, and good things will happen. Sometimes they might take time, but they will happen. I also think we all have to support each other as women, and networking is very key. I don't think a lot of people know that, but you have to network to get to know people and what's out there and what's open, because not everything you can find on your own.

03What are the biggest challenges or opportunities in your field right now?

Working for 10 different surgeons means everyone has a different personality, so it's kind of working with them all - that can be sometimes difficult because they all have different preferences, or they think that you read their mind, and unfortunately, I don't have that capability. Getting everyone on the schedule as convenient as you can is also challenging. Obviously, we don't do surgery every day, so just accommodating patients as much as I can can be challenging too. It's just kind of working with them and balancing all those different needs and personalities. As for opportunities, I definitely want to work up to being an office manager or a manager in some sense, or higher up in the level of the hospital. I want to get to know how everything works from the bottom up, so I definitely want to work my way up. I've also looked into schooling options, maybe even getting in the OR and helping out in that aspect for my role, because it's kind of scheduling surgeries - I wouldn't mind helping out in the OR too with the surgeries itself.

04What values are most important to you in your work and personal life?

I really value being challenged and having variety in my work. When I worked in accounting, it was just doing the same thing every day, and to me it was a little repetitive. I like a little more not knowing what's gonna happen every day - that's why I switched roles into the executive, administrative roles, because every day was so different and challenging, and I like to be challenged in any position that I'm in. I also believe strongly in hard work and applying yourself fully to whatever you do. I think it's important to take on every task that you need to and work really well with others. And I believe that we all have to support each other as women - networking and supporting one another is really important to me.

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