Her Story
About Tanya
Tanya Ellis serves as Director of Business Development for Beachwood Point, a nursing home in Cleveland, Ohio. In this role for over 10 years, she develops business-to-business relationships, conducts community outreach, and manages marketing efforts to ensure the facility remains financially stable by bringing in census and revenue. With 20 years of experience in healthcare, Ellis connects with local hospital systems to greet incoming referrals, introduce services, ease family concerns about nursing home care, and build ongoing relationships. She holds an associate's degree in medical billing and coding, a bachelor's degree in healthcare administration from Colorado, certification in dementia care, and a diploma in medical transcription. Ellis is a member of the Cleveland East Senior Association, the Orange Senior Community Center, and Meals on Wheels for the Solon Community Center, and she serves as president of a book club. She attributes her success to opportunities provided by supportive supervisors and managers who gave her chances even when she may not have fully qualified, along with applying the golden rule of treating others as she wants to be treated while remaining patient and calm. Ellis advises young women entering the field to explore every available area, network at every opportunity, seek growth by expanding skills and education, and believe that everything they envision is attainable.
Her Interview
Ten minutes with Tanya
01What do you attribute your success to?
I attribute my success to the opportunities and exposure I had. Every supervisor or manager gave me a chance even when I may not have qualified. They didn't feel threatened and supported me. Also the golden rule of treating others as I want to be treated, being patient and calm especially in healthcare where callers are anxious.
02What advice would you give to young women entering your industry?
Go into every available field. Don't stop at one. Network at every opportunity. Look for growth, continue to expand your skills and education. Think that everything you're thinking is attainable. Never think that you can't.
03What are the biggest challenges or opportunities in your field right now?
The greatest challenge is recovering from COVID-19. It changed the world of healthcare like no other and the biggest challenge now is recovering from the damage done and breaking barriers of various fears that healthcare professionals have now.
04What values are most important to you in your work and personal life?
Professionally, great customer service, diversity as a learning experience to broaden thought process, put emotion out of it when needed to stay professional. Personally, being emotional when needed to show compassion, learn where to place it, share tears with family, hugs and meals, and helping people become great managers and leaders.
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