Her Story
About Tasha
I started my journey in healthcare back in 1995, working at a hospital in customer service as a scheduler for surgery. In 2019, I entered the transportation field, beginning as a vendor with Tennessee Carrier, where I transported St. Jude patients and families to their outside appointments like eye doctors and other hospitals, picking them up from residential areas within 35 miles around Memphis, Arkansas, and Mississippi. In September 2024, I became the supervisor of transportation at St. Jude Children's Hospital. As the morning shift supervisor, I oversee 16 to 18 employees, making sure they are on routes and on time, choosing routes for them, doing payroll and overtime, and handling paperwork. We use a bus-like route system that allows me to monitor how many patients are picked up, track time frames, and ensure everything stays on schedule day-to-day. My biggest challenge is having enough staff and people coming to work consistently. Throughout my career, I've always been passionate about customer service and giving 110% to make people happy. What I love most is helping people, and that dedication has been the driving force behind everything I do.
Her Interview
Ten minutes with Tasha
01What do you attribute your success to?
I attribute my success to loving people and customer service. I've always been in the field of customer service, and I just like giving 110% of customer service. I love making people happy. I've been in the medical field for most of my life since 1995, working at another hospital as a scheduler for surgery, and I just love people and helping people. The way I've climbed up the ladder, I've always been kind, and people have always elevated me through my job. I've always been elevated through my job, with people just always calling me and choosing me to move up where I'm at. I don't have the educational background beyond high school, but all the way I've been through life is always being kind, and I've always been elevated through my job through that, just being kind and people knowing me.
02What’s the best career advice you’ve ever received?
The best career advice I've ever received is to always be kind, because you never know who you would come across. I had someone tell me to just make like you're busy and always be kind to people. The way I've climbed up the ladder, I've always been kind, and people have always elevated me through my job. I've always been elevated through my job, with people just always calling me and choosing me to move up where I'm at. I don't have the educational background, I just have a high school education, but all the way I've been through life is always being kind, and I've always been elevated through my job through that, just being kind and people knowing me.
03What advice would you give to young women entering your industry?
My advice to young people for this young generation is to be polite and try to just be more patient with life. It comes so fast, and you want to do so much so fast, but it's called being patient. Just be patient with everything going on, because sometimes you can apply for a job seven times and get turned down seven times, but that one yes you will get. I tell most of the young people to be patient. There's no rush for this world, it's gonna come, regardless. Sometimes it comes with us or without us, so I advise young people just to be patient and just take their time.
04What are the biggest challenges or opportunities in your field right now?
The biggest challenge for me is people not coming to work, people coming to work. Having enough staff. That's my biggest challenge.
05What values are most important to you in your work and personal life?
My values are always to own up to what I do, no matter what. If it's right or wrong, my value is to own it. I also value treating people right and doing the best that I can and owning what I have. I like treating people right and doing right.
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