Teresa Johnson, Operations Performance Manager on Influential Women
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Influential Woman · Restaurant and Hospitality

Teresa Johnson

Operations Performance Manager, Inspire Brands

Austell, GA 30106

Certifications · Degrees · Memberships

Degree Valdosta State University - BBA

Her Story

About Teresa

Teresa Johnson is an accomplished Operations Performance Manager at Inspire Brands, bringing over 25 years of experience in the restaurant and hospitality industry. She began her career as a Training Manager at Arby's, where she honed her expertise in hiring, developing, and mentoring team members and managers while overseeing day-to-day operations and maintaining P&L accountability. Her dedication to operational excellence and team development set the foundation for a career marked by leadership and results.

After 16 years at Arby's, Teresa joined Inspire Brands as an Area Supervisor, where she spent a decade managing multi-unit operations, ensuring consistent customer satisfaction, and implementing performance-driven strategies. In her current role as Operations Performance Manager, she leverages her deep operational knowledge and strong business acumen to optimize processes, enhance team performance, and drive measurable results across the organization. Teresa is recognized for her ability to balance strategic oversight with hands-on leadership, fostering both team growth and operational efficiency.

A graduate of Valdosta State University with a Bachelor of Business Administration in Marketing, Teresa combines formal business education with extensive industry experience to deliver exceptional outcomes. Skilled in catering, P&L management, customer service, and team building, she is passionate about developing high-performing teams and creating environments where employees and customers alike thrive. Teresa’s career reflects a commitment to excellence, integrity, and sustained impact within the restaurant industry.

Her Interview

Ten minutes with Teresa

01What do you attribute your success to?

I attribute my success to a combination of hard work, the guidance of mentors, and a genuine passion for connecting with and supporting people.

02What advice would you give to young women entering your industry?

My advice to young women entering this industry is to always put people first, lead with integrity, and be someone others can trust.

03What are the biggest challenges or opportunities in your field right now?

One of the biggest challenges—and opportunities—in my field right now is finding quality employees and ensuring they receive the proper training to succeed.

04What values are most important to you in your work and personal life?

The value most important to me in both my work and personal life is fairness—I strive to treat everyone with honesty, respect, and integrity.

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