Her Story
About Terri
Terri McCall is a Physical Therapist Assistant (PTA/CLT) with 28 years of experience in hospital outpatient rehabilitation, where she has dedicated her career to helping patients improve mobility, regain independence, and enhance their quality of life. She specializes in treating adult patients ages 18 and older with a variety of conditions, including post-stroke recovery, orthopedic injuries, and other rehabilitation needs. With a Certificate in Massage Therapy from Oakland Community College, Terri incorporates hands-on techniques into her therapeutic approach to provide comprehensive, patient-centered care.
In addition to her healthcare career, Terri is the owner of Terri’s Tailored Escapes, where she serves as an independent travel agent with InteleTravel. For the past three years, she has helped clients create personalized travel experiences by providing recommendations, planning support, and dedicated advocacy throughout their journeys. Her travel services focus on understanding individual preferences and promoting accessible travel solutions for people with diverse needs. She manages her travel business from home while continuing her full-time work in physical therapy.
Terri’s professional philosophy is built on empathy, active listening, and creating solutions that benefit everyone involved. She believes that understanding others’ perspectives is essential to building trust and achieving meaningful outcomes. Committed to continuous growth, she invests in personal development through reading and audiobooks while continuing to expand her knowledge in both healthcare and entrepreneurship. Through her work as a rehabilitation professional and travel consultant, Terri continues to make a positive impact by helping others achieve greater independence, confidence, and life experiences.
Her Interview
Ten minutes with Terri
01What do you attribute your success to?
I attribute my success to a commitment to continuous personal development and growth. I believe that investing in myself, expanding my knowledge, and remaining open to new opportunities have allowed me to evolve both personally and professionally. By consistently learning, reflecting, and challenging myself to improve, I have been able to build resilience, strengthen my skills, and create meaningful progress throughout my career and life.
02What’s the best career advice you’ve ever received?
The best career advice I have ever received is the importance of truly listening and seeking outcomes that benefit everyone involved. Effective communication is not just about expressing ideas; it is about understanding different perspectives, building trust, and finding solutions that create value for all parties. This approach has helped me develop stronger relationships, collaborate more effectively, and make thoughtful decisions throughout my professional journey.
03What advice would you give to young women entering your industry?
My advice to young women entering the industry is to commit to continuous learning and take every opportunity to expand their knowledge and skills. Stay curious, seek guidance from experienced professionals, and remain open to new challenges that encourage growth. The more you learn and invest in your development, the more confidence and opportunities you will create throughout your career.
04What are the biggest challenges or opportunities in your field right now?
One of the biggest opportunities in my field right now is expanding my business and reaching more people who are looking for meaningful experiences and new possibilities. I see tremendous potential in continuing to grow my network, strengthen relationships, and help others discover opportunities that align with their personal and professional goals. The challenge is balancing growth with maintaining the same level of care, service, and authenticity that has been the foundation of my success.
05What values are most important to you in your work and personal life?
The values that are most important to me in my work and personal life are compassion, service, and creating meaningful experiences for others. I believe in helping people have the best journey possible, whether that means supporting them through a healthcare experience, creating memorable travel opportunities, or simply being someone they can trust and rely on. Building genuine connections, understanding individual needs, and making a positive impact on others are the principles that guide the way I approach both my personal and professional life.
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