Terri Thomas, ACC, SPHR
Terri Thomas, SPHR, ACC, is a seasoned Human Resources leader with over 20 years of experience transforming organizational culture, elevating leadership capability, and driving measurable business outcomes across healthcare, retail, and distribution environments., Terri leverages her expertise in strategic human resources leadership, talent management, and organizational effectiveness to guide senior leaders in shaping high-performing teams and fostering inclusive workplace cultures. As an ICF- Associate Certified Coach (ACC), Terri specializes in launching leadership development programs and facilitating coach training for organizational leaders. She is known for her collaborative approach, using data-driven insights, coaching, and strategic initiatives to align people operations with business objectives. Throughout her career, Terri has successfully implemented DEI programs, employee engagement initiatives, and succession planning strategies that strengthen workforce capability while driving tangible results. Terri’s educational foundation includes a Master of Science in Administration from Central Michigan University and a Bachelor of Science in Human Resources from The Ohio State University. She holds the Associate Certified Coach (ACC) credential and is recognized as a Senior Professional in Human Resources (SPHR). Dedicated to service, integrity, and leadership excellence.
• SPHR – Senior Professional in Human Resources
• The Ohio State University – BS, Human Resources
• Dean’s Honor List
• International Coaching Federation (ICF)
• Partnered with leaders to shape organizational culture through coaching and development initiatives
What do you attribute your success to?
I attribute my success to my faith and the unwavering support of my family, which has provided guidance, encouragement, and strength throughout my career.
What’s the best career advice you’ve ever received?
The best career advice I’ve received is to pursue work that I truly love, and to have the courage to move on if I find myself in a role that does not bring fulfillment.
What advice would you give to young women entering your industry?
I would encourage young women entering HR to be persistent and patient, recognizing that growth and meaningful impact take time and dedication.
What are the biggest challenges or opportunities in your field right now?
"The biggest opportunity I see right now in both HR and coaching is learning how to integrate artificial intelligence into our work. For HR professionals, AI can streamline processes, provide deeper insights into workforce trends, and free up time for more strategic, people-focused initiatives. For coaching, AI can be a powerful partner in helping clients gain clarity, track progress, and access resources more efficiently. The real opportunity lies in embracing these tools thoughtfully using them to enhance human connection and leadership rather than replace it."
What values are most important to you in your work and personal life?
The values that guide me in both my professional and personal life are honesty, loyalty, integrity, and faith, which I strive to uphold in every decision and interaction.