Theresa DiTomo
Theresa DiTomo is an accomplished hospitality and food service leader with extensive experience in operations, catering, and team development. She currently serves as a General Manager with SAGE Dining Services, where she oversees food service operations in an educational setting, ensuring high standards of quality, safety, and customer satisfaction. Known for her hands-on leadership style, Theresa is passionate about creating positive dining experiences while fostering strong relationships with clients, students, and staff.
Throughout her career, Theresa has held progressive leadership roles across food service, catering, and event management. Her background includes positions such as Assistant Food Service Director, Catering Director, Banquet Director, and Banquet Manager, giving her a well-rounded understanding of both front- and back-of-house operations. She has extensive experience in menu development, HACCP implementation, P&L management, inventory control, staff training, and large-scale event execution. Theresa also brings strong communication and organizational skills, allowing her to successfully manage diverse teams and complex operations.
Theresa is a Certified ServSafe Manager and is deeply committed to professional excellence, safety, and continuous improvement. In addition to her operational expertise, she is actively involved in community and volunteer initiatives and has served in leadership roles within professional and nonprofit organizations. Driven by service, collaboration, and accountability, Theresa takes pride in building environments where both teams and guests feel supported, valued, and cared for.
• Serv Safe Manager
• Serv Safe
• Art Institute Online
• Delaware County Community College
• Art Institute & Gallery
• Associonta regionela abrutza
• Italian Cultural Center
• Chow Delco
What do you attribute your success to?
I attribute my success to resilience, perseverance, and a genuine passion for serving others. My journey began at 15 as a bus girl, and over more than twenty years in the industry, I grew through hands-on experience, determination, and hard work—without a traditional college path while raising a family. Stepping into leadership in 2015 and becoming a General Manager four years ago remain defining milestones, reinforcing my belief that influence is built through trust, consistency, and empathy. What drives me most is building community, whether bringing an event to life from a single vision or offering a judgment-free ear—and sometimes a few flashcards—to support and uplift others.
What advice would you give to young women entering your industry?
My advice to young women entering this industry is simple: follow your instincts and believe in yourself, especially when others tell you that you can’t. I’ve learned firsthand that confidence, grit, and heart can take you farther than you ever imagined. My journey—from a single mom finding her footing to becoming a trusted leader in my community—has shown me that persistence and passion truly shape what’s possible.
What values are most important to you in your work and personal life?
The values most important to me in both work and life are connection, balance, and care. I cherish time spent with my big family and my two sons, as well as my two rescue dogs, and I love being outdoors in nature. I also enjoy the little joys—sipping tea from my collection of teapots and cups—and I look forward to traveling more in the future, embracing new experiences while staying grounded in the relationships and passions that matter most.