Her Story
About Tierra
Tierra Perry, MBA, is a Learning Design Lead at CenterWell Senior Primary Care, part of Humana, where she designs and delivers innovative learning solutions that improve workforce performance and support exceptional patient outcomes. With more than 14 years of healthcare experience, including 12 years with Humana, she has built a career spanning customer service, claims operations, quality auditing, facilitation, instructional design, and enterprise learning strategy. Her expertise includes adult learning, curriculum development, performance consulting, healthcare operations, and workforce development, enabling her to translate complex concepts into engaging, learner-centered experiences that drive measurable business results.
Throughout her career, Tierra has led large-scale learning initiatives that have strengthened employee readiness and organizational performance. She has trained hundreds of healthcare professionals, delivered extensive facilitator-led instruction, developed competency-based learning programs, and partnered with cross-functional leaders to create scalable training solutions aligned with business objectives. Her contributions have earned multiple Humana STAR Awards, Dean's List recognition from the University of Phoenix, and recognition as one of the featured Influential Women representing Clarksville, Indiana. She holds a Master of Business Administration in Health Services Administration, a Bachelor of Science in Health Care Administration/Management, and professional credentials in business communication.
Tierra is passionate about creating learning experiences that combine storytelling, real-world application, and meaningful human connection. Guided by the values of caring, curiosity, and commitment, she believes effective learning begins with understanding people, meeting them where they are, and connecting everyday work to a larger purpose. She is dedicated to fostering inclusive learning cultures, empowering individuals to reach their full potential, and helping healthcare organizations build knowledgeable, confident teams that deliver high-quality care and lasting impact.
Her Interview
Ten minutes with Tierra
01What do you attribute your success to?
I attribute my success to resilience, a strong work ethic, and a willingness to take initiative. Throughout my career, I have focused on being someone who gets things done while continuously learning and improving. Strong communication, active listening, and building meaningful human connections have allowed me to better understand others' needs and create learning experiences that make a lasting impact. I have also been fortunate to work with leaders who recognized my strengths, encouraged my growth, and trusted me with opportunities to expand my skills and leadership.
02What’s the best career advice you’ve ever received?
Ask questions and don’t be afraid to question the norm.
03What advice would you give to young women entering your industry?
I encourage young women to find and use their voice with confidence. Volunteer for opportunities that challenge you, even when they feel outside your comfort zone, because those experiences often lead to the greatest growth. Invest in building genuine relationships and expanding your professional network, remain curious and open to learning from different perspectives, and always lead with compassion. As your career progresses, remember that leadership is not about carrying everything yourself—trust others, delegate when appropriate, and continue learning from every experience.
04What are the biggest challenges or opportunities in your field right now?
One of the greatest opportunities in healthcare is the continued shift toward value-based care, which has the potential to improve patient outcomes and create more meaningful healthcare experiences. At the same time, organizations must address challenges such as social determinants of health, rebuilding patient trust, improving health literacy, and closing operational training gaps in fast-paced environments. Learning and development professionals have an important role in helping employees understand not only the processes they perform, but also why those processes matter and how they contribute to better outcomes for patients and communities.
05What values are most important to you in your work and personal life?
The values that guide me are caring, curiosity, and commitment. Caring means taking the time to build genuine human connections and supporting people beyond what is expected. Curiosity means remaining open to different perspectives, embracing diverse experiences, and meeting people where they are. Commitment means continuously reflecting on my strengths and opportunities for growth, having the confidence to delegate when needed, and staying dedicated to making a meaningful impact through service, learning, and leadership.
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