Her Story
About Tiffany
I've been in the oncology diagnostics and medical sales field for about 10 years now, and I'm currently a Regional Director at Natera, a position I've held for about 2 years. My career path started as a local sales rep with a smaller territory, then I moved into strategic account manager roles at GenOptics and Decipher before joining Natera. When I was in college, I always knew I wanted to be a VP of Sales at some point in my career, and I wanted to be in medical. I understood that to get there, you have to start by carrying the bag and being a sales professional with a history of launch experience and sales success. Then you have to find someone willing to give you the opportunity to take that leap into management, and when I found that, I didn't hesitate - I took it, even though it was a pay cut. I was a district manager at Natera for a year with 6 direct reports, and then was promoted to regional director, expanding my team to 20 people. My main areas of expertise today are building a positive culture that allows employees to develop personally and professionally in a safe environment, and creating strategies to align with organizational priorities to ensure we're meeting goals for investors as well as for patients in oncology. A typical day includes field rides with my direct reports, analyzing data sets to identify trends in the business for providers that maybe aren't utilizing our assays as much as we think they could be, uncovering collaborative efforts with our strategic teams for specific histologies, and a lot of meetings for pre-call planning and post-call planning. Every account is essentially its own project, so you have to be a project manager to be successful in this role.
Her Interview
Ten minutes with Tiffany
01What do you attribute your success to?
I attribute my success to dedication, hard work, and planning. When I was in college, I always knew I wanted to be a VP of Sales at some point in my career, and I wanted to be in medical. I understood how to get there - you have to start by carrying the bag and being a sales professional with a history of launch experience and sales success. Then you have to find someone that's willing to give you the opportunity to take that leap into management. When I found that opportunity, I didn't hesitate - I took it, even though it was a pay cut. I was in that role for a year as a district manager here at Natera, and was promoted within a year to be a regional director, going from 6 direct reports to a team of 20 people.
02What’s the best career advice you’ve ever received?
One of my mentors told me that it's important to not get too high in the highs and not too low in the lows. When you're winning, there's always people behind you that helped you win. And when you're losing - this is all sales-driven, pretty much - there's always people behind you again, advocating for you and helping you get to that next step. The big thing is not getting too high in the highs and too low in the lows, and staying stable and humble throughout your career.
03What advice would you give to young women entering your industry?
I would say be yourself, but at the same time, you have to be the example of the change that you want to create. You be the example of the change that you want to see.
04What are the biggest challenges or opportunities in your field right now?
The challenges in the oncology diagnostic space and medical sales are that there are so many advancements. To stay on top of all of the clinical advancements and continue to be a resource for your providers and your accounts can be challenging, because there's a lot of administrative tasks that you have to do to get your job done. But if you want to continue to be that trusted advisor and be viewed as a sales consultant and not just a sales rep, you have to stay current on the technological advancements and be a resource for your account.
05What values are most important to you in your work and personal life?
Character is most important to me - what you do when people aren't looking. I think that's really important. And providing what I call a safe space - I think it's important for your employees to feel safe enough to come to you when they have a problem and building those bonds with your employees. Family is also huge for me. I have two kids and I'm 20 weeks pregnant with baby number three. Balancing career and family is always a juggling act, but it's something that I take great pride in being able to do both. I want women to believe that they can do both, and finding a career that allows you to have a flexible work schedule where you may be able to work some of the evenings or weekends when the kids are sleeping - that is just what allows you to have both lives.
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