Tiffany Lynn Hudson-Peña
Tiffany Hudson-Peña is a dedicated Customer Service and Account Manager at Omnia Insurance Group, based in West Palm Beach, Florida. With a strong background in insurance sales, client relations, and account management, Tiffany has built a reputation for providing personalized service and trustworthy guidance to her clients. Her expertise spans a wide range of products including ACA health plans, Medicare, life, accident, and property and casualty insurance—making her a well-rounded professional in the field.
Over the years, Tiffany has worked with respected organizations such as Creative Financial Network, Complete Senior Benefits, and Bace Insurance Agency, gaining valuable experience in both individual and group coverage. She has also served as a Health Insurance Customer Care Representative with Teleperformance for UHC, where she specialized in helping clients navigate their Medicare options with care and clarity. Tiffany’s ability to combine technical knowledge with genuine empathy allows her to build strong rapport and long-term trust with her clients.
Guided by values of ethics, honesty, and continuous growth, Tiffany strives to make a positive difference in every client interaction. She believes in maintaining a “hard shell but a soft heart”—resilient in the face of challenges, yet always compassionate and service-oriented. As part of Omnia Insurance Group, she continues to grow her career while helping individuals and families find protection, peace of mind, and confidence in their coverage choices.
• Licensed and certified with all insurance including Medicare and Medicade (ACA certified)
• GED
What do you attribute your success to?
I credit my success to my dedication to learning, adapting, and growing in every opportunity that comes my way.
What’s the best career advice you’ve ever received?
The best advice I’ve ever received is to keep moving forward no matter the challenges—to keep trying, keep learning, and never give up on my goals.
What advice would you give to young women entering your industry?
My advice is to always lead with honesty and integrity. This industry can be tough, so develop a strong sense of resilience, but keep your heart soft enough to stay empathetic and understanding.
What are the biggest challenges or opportunities in your field right now?
The biggest challenge right now is earning clients’ trust—many people are cautious when dealing with insurance agents. But that challenge also brings an opportunity to build lasting relationships through honesty, empathy, and excellent service.
What values are most important to you in your work and personal life?
Ethics is the core value that guides me in both my professional and personal life. I believe in doing what’s right, even when it’s not the easiest path.