Tiffany Perkins

Tiffany Perkins is a seasoned Supply Chain and Operations Transformation Executive with over 15 years of experience driving global operational excellence. Currently serving as Director of Wholesaler Distribution & Omni-Channel Fulfillment and Reverse Logistics Support at Dyson, she specializes in designing high-performing operating models that simplify complexity, improve service, reduce costs, and enhance organizational agility. Tiffany has a proven track record in leading large-scale transformations across fulfillment, reverse logistics, IT service operations, and enterprise process governance, achieving measurable results such as reducing returns turnaround time by 80% and increasing customer satisfaction scores by over 40 points.

Before Dyson, Tiffany held senior roles at Caterpillar, where she delivered multi-million-dollar savings through global network optimization, demand planning, and IT service unification for more than 100,000 employees. She combines analytical rigor with practical execution, building clear KPI systems, decision frameworks, and operational cadences that empower teams to move from reactive problem-solving to proactive, data-driven performance. Her leadership is marked by the ability to align cross-functional stakeholders, drive digital enablement, and embed Lean and business excellence practices across organizations.

Tiffany holds an MBA from Bradley University and a Bachelor of Science in Computer Science from Western Illinois University. She is certified in ITIL and holds a PMP credential. Outside of her professional work, Tiffany is committed to mentoring and community service, previously volunteering with Goodwill Industries’ mentoring programs, and actively shares insights on productivity, leadership, and operations transformation to inspire others in her field.

• PMP
• ITIL Foundation
• Six Sigma Black Belt

• Western Illinois University- B.S.
• Bradley University- M.B.A.

• Goodwill Industries International
• Of Color Inc
• Not Your Trauma