Her Story
About Tiffany
Tiffany Rhodes serves as a Patient Coordinator and Registration Coordinator in healthcare, where she has worked for three years in Dacula, Georgia. In her role, she greets patients, verifies identities and insurance, collects payments, schedules appointments, and handles referrals for medications, labs, x-rays, and therapies while coordinating with multiple providers. Prior to entering healthcare, she pursued a business degree in accounting at Georgia Gwinnett College, earning her bachelor's degree. Rhodes emphasizes the importance of continuous learning, maintaining professionalism by setting aside personal emotions, and delivering care with integrity, honesty, transparency, and warmth. She advises others in the field to learn each provider's and medical assistant's working styles to collaborate effectively and manage challenges such as patient attitudes, insurance issues, late arrivals, and provider absences while keeping a positive attitude.
Her Interview
Ten minutes with Tiffany
01What’s the best career advice you’ve ever received?
Learn all you can because the more you learn the more of an asset you are. Always be a student of learning. Don't show your attitude or emotions at work, put on a mask and take it to God instead. Don't be late.
02What advice would you give to young women entering your industry?
Learn everybody and how each provider works and their medical assistant so you can work well with everybody. Know schedules and personalities to help patients effectively.
03What are the biggest challenges or opportunities in your field right now?
Biggest challenge is getting the job done in a timely manner while dealing with patient attitudes, insurance discrepancies, late arrivals, and providers calling out which leads to rescheduling upset patients. Maintaining a positive attitude and delivering bad news professionally is key.
04What values are most important to you in your work and personal life?
Integrity, honesty, transparency, respectfulness, and being genuine, warm and friendly. Being the front face of the company and making patients feel cared for even if they have had bad prior experiences.
Join Influential Women and start making an impact. Register now.