Tineisha Taylor
Tineisha Taylor is a healthcare operations manager and certified life coach with 25 years of experience in the healthcare industry. Since beginning her career in 2001, she has developed a deep passion for improving access to healthcare and advocating for comprehensive coverage, particularly through her strong support of the Affordable Care Act. With over a decade of experience in the individual healthcare market since 2010, she specializes in educating members on preventative care benefits, HSAs, FSAs, and strategies to maximize their healthcare coverage.
In her current leadership role, Tineisha manages a team of 10 professionals and collaborates across departments including customer service, grievance, and appeals to resolve escalated issues and enhance the overall member experience. Her work focuses on analyzing complex cases, improving service delivery, and ensuring members receive the care and support they need. She is deeply committed to preventative health education, consistently encouraging individuals to prioritize annual physicals, dental care, mental health services, and other essential wellness resources available to them.
Alongside her healthcare career, Tineisha is a certified life coach, credentialed in 2024, building on years of informal coaching and mentorship rooted in her natural leadership abilities. As an older sibling and seasoned professional, she has long supported others through guidance, encouragement, and personal development. She holds a Bachelor’s degree in Early Childhood Education, which complements her people-centered approach to both healthcare operations and coaching, allowing her to empower others to grow, advocate for themselves, and thrive personally and professionally.
• Certified Life Coach
• Bachelor's Degree in Early Childhood Education
• Associate's Degree
• Youth Ministry Leadership
• Worship Leader
• Prayer Walk Organizer
What’s the best career advice you’ve ever received?
The best career advice I've ever received is to advocate for yourself. That's something I think is so important. The other piece of advice that really resonates with me, especially for women, is to keep taking the next steps. Sometimes we get stuck because life is challenging - whether it's family, health, or whatever the case may be. But if you keep taking the next steps and keep moving forward, before you look up, you may not necessarily be where you thought you'd be, but you're going to be further ahead than where you were if you would have just stayed where you were. So, take the next steps.
What advice would you give to young women entering your industry?
Honestly, I would tell younger women entering my industry to don't stop. I know that life can be challenging, and yes, you want to take the next step, but if you can, don't stop. I think oftentimes you just look at your life and you feel overwhelmed, but my advice is simple: don't stop. Keep pushing forward no matter what challenges come your way.
What values are most important to you in your work and personal life?
The values most important to me in my work and personal life are integrity and being a woman of my word. I think it's very important to be a person who can be trustworthy, honest, and integral, whether people are watching you or not. I'm a woman of faith, and these principles guide everything I do. Being someone others can count on and maintaining my integrity in all situations is fundamental to who I am.
Locations
Private Company
Southfield, MI 48076