Traci Bowles

Traci Bowles serves as a Customer Service Representative at Cordova Safety Products, where she provides sales support, manages customer relationships, and helps ensure efficient order fulfillment and communication. With many years of experience in customer service, Bowles has developed a strong ability to resolve challenges, adapt to evolving business needs, and support both clients and internal teams. Her diverse professional background, which includes customer service, bartending, accounts payable, and operational support, has shaped her ability to connect with people, identify solutions, and deliver exceptional service.

Before joining Cordova Safety Products, Bowles gained extensive experience at Champion Promotion, where she was cross-trained across multiple departments under the leadership of CEO Mike Bowen. This opportunity allowed her to develop a comprehensive understanding of business operations and provide support wherever needed, eventually leading to her management of the key account for G’s Plus. In this role, she traveled twice a year for major conferences and boot camps, contributed to apparel and logo branding initiatives, and helped establish Shopify as a core business system through collaboration with coding and development teams.

After her time at Champion Promotion, Bowles briefly worked with FedEx before joining Cordova Safety Products, where she continues to thrive in a dynamic customer-focused environment. She manages customer orders, coordinates truckload schedules, communicates with key clients such as the New York Transit Authority, and has expanded her technical expertise through training on AI systems like ESCR, which integrates with SAP during corporate transitions. Bowles credits her success to her varied experiences, adaptability, and ability to navigate complex challenges while providing reliable support to customers and sales teams.