Vicki Mastronardi, MBA
Vicki Mastronardi, MBA, is a results-oriented and highly respected leader in the retail banking industry, bringing more than 25 years of experience in branch operations, business development, and sales. Currently serving as Assistant Vice President and Branch Manager at Orange Bank & Trust Company, Vicki is known for her strategic mindset, strong operational expertise, and unwavering commitment to customer service excellence. Her career spans leadership roles across banks and credit unions, where she has successfully led multi-branch networks, driven portfolio growth, implemented process improvements, and mentored teams to consistently exceed performance goals.
A graduate of Marist College with an MBA and an alumna of the Leadership Orange Signature Program, Vicki blends business acumen with a people-first leadership style. She is deeply passionate about building knowledgeable, empowered teams and fostering meaningful relationships—both within her organizations and across the communities she serves. Her professional strengths include retail banking strategy, process improvement, relationship building, and developing high-performing teams rooted in collaboration and accountability.
Beyond her professional accomplishments, Vicki is a dedicated community advocate and volunteer. She serves as a Board Member for the Town of Wallkill Boys & Girls Club and is actively involved with organizations such as Pets Alive and the SUNY Orange Foundation. Whether supporting local nonprofits, mentoring future leaders, or representing her bank at community events, Vicki leads with purpose, passion, and impact—living her belief that strong communities and strong organizations are built through service, integrity, and genuine connection.
• Executive Influence
• Lean Six Sigma White Belt Certification
• Building Your Visibility as a Leader
• Executive Leadership
• Humble Leadership: The Power of Relationships, Openness, and Trust
• Impromptu Speaking
• Managing Team Conflict
• Why Motivating People Doesn’t Work . . . and What Does
• Strategic Human Resources
• Building Resilience
• Developing Resourcefulness
• Leading Virtual Meetings
• Coaching Employees through Difficult Situations
• Marist University- M.B.A.
• Leadership Orange
• Women’s History Month
• American Banking Association
• Boys & Girls Clubs of Town of Wallkill
• SUNY Orange Foundation
• Pets Alive
• HONOR
• Food Bank of the Hudson Valley
• Big Brothers Big Sisters of Orange County
What do you attribute your success to?
I attribute my success to the nearly 30-year journey I’ve had in banking—starting as a teller and working my way up by delivering exceptional customer service, being a strong team player, and continuously developing my leadership skills. Loving what I do and committing to lifelong learning has allowed me to grow, lead, and support others along the way.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is that you can achieve greatness and truly make a difference by stepping up when it matters most. I lived that during COVID, when I proudly led my team to keep our staff and customers safe while continuing to meet the critical banking needs of our community.
What advice would you give to young women entering your industry?
I would tell young women entering this industry that you truly can make a difference and achieve great success—believe in yourself, lead with confidence, and know that your impact will be recognized, just as mine was during Women’s History Month in March 2025.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in my field right now is balancing the responsibility of being there for everyone who needs me—both professionally and personally—while making sure I’m also present for my family, who are incredibly important to me.
What values are most important to you in your work and personal life?
The values most important to me are family, community, and service—I cherish spending time with my family outdoors hiking and scrapbooking, and I’m deeply passionate about giving back through my roles as Board Chair for the Boys & Girls Club in Middletown and the local homeless shelter, as well as volunteering with Pets Alive to help save animals’ lives.