Virginia Hess

Senior Strategic Account Manager at Actsoft Inc. in Tampa, bringing 6+ years of progressive experience in strategic account management, customer success, and leadership. Previously served as a Strategic Account Advisor and Account Advisor, supporting customer relationships, retention, and account growth. Earlier roles include claims processing at Zurich Insurance and customer service positions in healthcare coverage and payments, along with four years of service in the United States Air Force as a Senior Airman. Holds a BASc in Biochemistry and Molecular Biology from the University of South Florida and an associate degree in Business Administration from St. Petersburg College.