Vivian Lopez

I've been in banking for almost 20 years, and I've spent the last 12 years at Citibank working across multiple different industries and roles. Throughout my time there, I've done multiple things including procurement, company and business operations, and now I'm in operations as a Senior Vice President, a role I've held for about a year and a half. We manage all the operations that happen, and our day-to-day can look very different depending on what happens. Because we manage so many tickets, we definitely have to be resilient. My most notable professional achievement is making sure my staff is good and making sure that we are ready and resilient for all situations. I'm what they call the fixer - I really want to make sure that I can help anybody in my positions or my former positions. I don't care about my network, I don't want to be on stage, I don't want any of that. I just want to be someone that can help and be a hero to everybody.