Vivian Mendez, CPC

Vivian Mendez, CPC is a dedicated Healthcare Coding Educator and Fraud, Waste & Abuse (FWA) Investigator, currently serving as a Coding Educator at Optum. Based in Greater Orlando, Vivian brings extensive expertise in coding compliance, medical billing, and revenue cycle management. Her career spans diverse roles in healthcare organizations, including Optum, Moffitt Cancer Center, Medix™, and Florida Medical Clinic, where she has consistently combined her knowledge of Current Procedural Terminology (CPT) and ICD coding with a commitment to ethical, patient-focused practices.

Throughout her professional journey, Vivian has demonstrated a strong ability to translate complex compliance requirements into practical guidance for healthcare teams. As a Coding Compliance Analyst and educator, she emphasizes the “why” behind coding rules, helping professionals improve accuracy while maintaining the integrity of claims. Her work in auditing, fraud investigations, and claims resolution has strengthened organizational compliance frameworks and ensured high standards of financial and operational accountability.

Vivian’s dedication to education and integrity defines her approach to healthcare compliance. By connecting detailed regulatory knowledge with real-world applications, she empowers coding professionals and healthcare staff to uphold ethical standards while optimizing patient care. Certified as a Professional Coder (CPC) and skilled in leadership, communication, and project management, Vivian continues to inspire trust, accuracy, and excellence in every aspect of her work.

• Certified Professional Coder (CPC) - AAPC
• ICD 10 CM & ICD 11 CM