Viviana Ramirez

Viviana Ramirez is an accomplished Real Estate and Escrow Executive at Golden Coast Escrow, where she brings more than a decade of sales and customer service expertise to every transaction. Based in Tustin, California, Viviana specializes in creating seamless, transparent, and efficient escrow experiences, guiding realtors, buyers, and sellers through the closing process with professionalism and care. Her role blends operational precision with relationship building, ensuring that every client feels informed, supported, and valued throughout their journey.

Originally from Colombia, Viviana holds a Bachelor’s degree in Sociology from Universidad del Valle. This academic foundation has shaped her deep understanding of human behavior, communication, and trust—qualities that are central to her success in real estate and client relations. Prior to joining Golden Coast Escrow, she built a strong background in leadership and negotiation through her roles as a Broker at Car Business and Assistant Manager at Tricolor Auto Group. Her diverse experience has given her a unique perspective on customer engagement and business growth across industries.

Beyond her technical and professional skills, Viviana takes pride in integrating data-driven strategies, including proficiency in VBA Excel, to improve operational efficiency and accuracy in escrow management. A proud Colombian and avid coffee lover, she channels her cultural insight, resilience, and people-first mindset into every interaction. Viviana’s work reflects her belief that real estate is not just about property—it’s about people, relationships, and trust built one transaction at a time.

• Universidad del Valle
• Santiago Canyon College
• Santa Ana College