Her Story
About Viviana
I've been an attorney for 27 years, having passed the bar in 1999. I started my career as a public defender with the Salt Lake Legal Defender Association in state court, and shortly after was offered a position in the very first Federal Public Defender Office in the District of Utah, where I was part of the opening team. In September 2013, I moved to Illinois and opened my own private practice, Ramirez Law, specializing in criminal and family law. I also became a certified family court mediator. My focus has always been on serving the community, which led me to accept a role as Community Engagement Manager for the City of Aurora, which was my introduction into municipal work. During COVID, the Kane County State's Attorney asked me to use my criminal defense background in a prosecutorial setting, and I helped lay the groundwork for the first post-conviction integrity unit at the Kane County State's Attorney's Office, where I also served as Director of DEI and training for 13 months. I then returned to the City of Aurora as Director of Community Services, and a year later was made Chief of the Community Services Department. In March 2025, I went back into private practice until this wonderful opportunity with West Chicago came up. I am now leaving private practice and going back into the municipal world as City Administrator for the City of West Chicago, starting April 6th. I'm bilingual and have found it very rewarding to work with the community, representing people through mediation and criminal defense, helping people tell their whole story. I'm also an adjunct professor teaching oral advocacy, which I've been doing for about a year now.
Her Interview
Ten minutes with Viviana
01What do you attribute your success to?
I've been very fortunate to have mentors in my life from the day I started law school through every place I've worked, people that have laid the groundwork for me. I attribute my success to a supportive family and the values instilled in me as a child. I was the first person in my family to go to college, and my parents instilled the desire to achieve more than they were able to and to value education. From an early age, I knew I wanted that. Because I've chosen work that I have found very rewarding at every stage of my career, it has helped further the passion that I have for service. There's something about leaving anything you do better than you found it. That value propels me to keep achieving, to keep serving, and to keep giving more. It's about social responsibility, the ability to keep serving and giving back, and mentoring the way that I was mentored.
02What’s the best career advice you’ve ever received?
The best career advice I ever received came from the federal public defender for the District of Utah, a female who came into that role while I was still with the office, around 2000. She told me, 'Viviana, find women mentors. They will speak your language, they will understand a lot of the hurdles women in the law profession face. They will be a wonderful resource.' I took that to heart, and it is one of the things I'm extremely proud of, to be a Latino woman in the legal profession and now in city government.
03What advice would you give to young women entering your industry?
I think young women should believe in themselves, truly find their voice, and use their voice. Trust their instinct and develop that inner compass. Never give up, really. The first step of any dream is the dream itself. If you can think about it, if you can visualize it, you can achieve it. That goes with the belief in yourself. Don't sell yourselves short.
04What are the biggest challenges or opportunities in your field right now?
I think anytime you're identifying gaps and trying to better serve any segment of the population, challenges include the fact that there are different schools of thought on how better to serve the needs of a community. You have to meet people where they are. There are financial constraints at times and a variety of factors. I'd like to say challenges are really opportunities. It involves being creative to take something that could be a challenge and figure it out so that you don't stagnate.
05What values are most important to you in your work and personal life?
Being ethically grounded is first and foremost. I believe in being guided by an ethical and moral compass to try and make the best decisions personally and professionally. If you falter, learn from the mistake. Secondly, surround yourself with people that complement your highest self, your best version of yourself, so that every single day, you try to work on being that best version of yourself and really challenging yourself to do so through hard work.
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