Her Story
About Xiomara
She is an accomplished marketing and loyalty operations executive with over two decades of experience in the hospitality and gaming industry, currently serving as Senior Manager of Corporate Outbound Marketing at MGM Resorts International, where she leads outbound marketing strategy and execution. Prior to this role, she served as Manager of Corporate Outbound Marketing and Manager of Player Communication at MGM Resorts, and as Quality Operations Manager at Credit One Bank. Her career includes over 18 years at MGM Resorts in progressively senior roles, including Corporate Manager of Loyalty Operations, Sr. Project Manager of Loyalty Education, Guest Experience and Loyalty Assurance Manager, and Loyalty Development and Operations Project Manager. She also served at Monte Carlo Resort & Casino as Casino VIP Services Supervisor and Corporate Loyalty Education. She is recognized as a strategic, results-driven, and customer-focused leader who combines deep loyalty and marketing expertise with a commitment to delivering exceptional guest experiences and driving business growth.
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