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From No to Know-How

The Lesson That Changed My Career

Rae Menotti
Rae Menotti
Content Strategy Manager
Keypath Education
From No to Know-How

My career in marketing didn’t begin with a yes. Like many people launching their careers, it took pivots, feedback, stitching together relevant skills, and persistence.

Writing has been a part of my life for as long as I can remember. Before I knew how to spell, I dictated stories to my dad. At four years old, we’d sit together creating picture books, one sentence at a time. Writing became a space for expression, storytelling, and some of my earliest memories of feeling proud of something I made. That urge to create only grew stronger over time.

During my undergraduate studies, I earned a scholarship for writing, but I wasn’t ready for the fast-paced, openly critical environment. Instead, I pivoted to a bachelor’s degree in sociology, feeling called to nonprofit work so I could help people.

After college, I pursued advocacy and advising roles. I loved empowering clients as they navigated life, yet I jumped at every chance to write — resumes, newsletters, anything that allowed me to use my voice. Years later, when an opening came up in our marketing department for a content position, I could no longer ignore that creative itch.

At the time, I was an advisor at my company. It was rewarding work that fit my background but no longer aligned with my vision. When a content manager role became available, I applied. That interview was my first real attempt to transition into marketing, and the “no” I received became a learning experience.

The conversation I had with the hiring manager gave me valuable insight. He offered feedback and guidance on my portfolio. While I didn’t get the role right away, I spent the next year building my skills, taking on new projects, and exploring opportunities like blog writing to support my transition.

A year later, the role opened again, and I applied once more.

This time, I came prepared. I had stronger experience, clearer direction, and colleagues who vouched for me. In the meantime, I spent months reflecting, volunteering, asking for feedback, and intentionally networking across teams. Slowly, I built credibility — and confidence.

Making a career move is like building a bridge as you cross it. Between working full-time, raising a family, and rebranding my professional identity, there were moments when I ran on fumes. I remember picking up my preschooler while mentally rewriting copy, realizing I had left my phone at the office again. Progress came in two steps forward, one step back. I learned to balance grit, optimism, and humility.

I was fortunate to be surrounded by supportive coworkers, friends, and family who cheered me on. Their encouragement helped me say “yes” to a future where I envisioned myself writing — honoring that little girl who had stories to share.

Resilience comes naturally to us as children. Growth means stumbling, rising, and trying again. Each challenge stretches our abilities and resolve. When we approach our careers with that same persistence, we give ourselves permission to keep learning and moving forward.

Today, I’m a content strategy manager at the same company, where I’ve worked for over eight years. I’m deeply grateful for the opportunity to continue growing alongside an amazing team. I’ve earned a master’s degree in communications, received several awards, and now write for a diverse portfolio.

More importantly, I’ve learned that setbacks don’t close doors — they teach you how to open new ones. Every “no” carries the potential to become a know-how.

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