Member Voices

How grit, confidence, a great attitude and an even greater work ethic moved me up

From Nanny to Household Manager: How Grit and Determination Built a Career in Luxury Service

I started working for private homes many moons ago. It was 2007. No Google. No LinkedIn. No networking events. Just hard work to prove my worth.

I nannied for a decade, and through that work, I unknowingly learned many skills that I would need to move up the household staff ladder. I truthfully didn't even know or hear of a Household Manager career until about 2017. At that time, the internet was very well up and running, and I quickly realized I had many skills and years behind me but lacked overall experience in the most random tasks. I set out to do just that. At 30 years old. Unheard of.

I roamed the streets of Manhattan and Brooklyn with my MetroCard and did it all. I was a Wag walker to get experience with different dogs at all hours of the day and night. I organized closets and did overseas packing jobs for one-time clients. I serviced and waited at the most fabulous and exclusive dinner parties in Southampton (with no waitressing experience—ever!). I started running Personal Assistant errands, including grocery runs and dry-cleaning pickups. I was filling in for housekeepers and getting trained by the country's best laundresses (and I still don't know how to iron!). I started going to House Manager networking events. All of them.

I was learning about blinds and lighting and antique furniture and polishing silver. I was a sponge. Give it all to me. I worked HARD. I was scraping by on my struggle bus, but I knew I would land a big client soon. And I did. And then another and another.

One thing I always had behind me was my work ethic. My 24/7 attitude was driven by a passion to show everyone that, yes, I was in my 30s, but I could roll with the big ones who had decades of experience because I wanted to learn and be great. I believed I was great. I believed I was unstoppable.

It paid off. I look back now, and I'm so proud of that girl. I am so happy with my current Principals and so thankful for all of my experiences. I now belong to groups of household staffers and share my knowledge, contacts, and expertise with anyone who asks.

I want everyone to win in this cutthroat, niche, unheard-of field, and I believe my story, if nothing else, shows the New Yorker mentality pays off in the end.

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About the Author Elizabeth Kurija Hybrid Household Manager, UHNW Private Client

Elizabeth Kurija is an accomplished Hybrid Household Manager with nearly 20 years of experience serving ultra-high-net-worth families. She manages multiple residences across New York, overseeing staff, vendors, and complex household operations. Her expertise spans property maintenance, travel coordination, event planning, and household systems. Known for her problem-solving abilities, discretion, and hands-on…

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