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I Have the Prototypes. Now, How Do I Find My First Customers?

From Passion Project to Purposeful Business: Building a Brand Through Genuine Connection

Robbyn Andersen, Founder & Handbag Designer on Influential Women
Robbyn Andersen
Founder & Handbag Designer
Maison Conciatore
I Have the Prototypes. Now, How Do I Find My First Customers?

How do you move from Here's my idea to You can buy this?

That question feels more difficult than finding a name, shaping a design, or getting a prototype made. I'm not naturally a salesperson. I don't want to buy twenty purses, stack them in a closet, and hope I eventually figure out what to do with them. I want to understand who the bag is for, what matters to those customers, and how to build a business responsibly.

At the same time, I've had a small but encouraging experience when I carry the bag. People cross a room to ask me about it. People interested in fashion notice it and want to know more. That response doesn't answer every business question, but it tells me the bag is starting conversations.

The design began with the way I like to work and move through the day. The bag is designed to fit a full-size iPad. I often carry my iPad mini, which connects to cellular service, along with my Apple Pencil. That setup lets me work wherever I am: checking email, making website updates, and communicating with my manufacturer and team. I wanted the bag to make room for that kind of life.

Now I need to learn what happens after someone says, "I love your bag. Where can I get one?"

Maybe the next step isn't to become a different kind of person or to force myself into a sales role that doesn't feel natural. Maybe it's to listen carefully, invite people to share what they think, and learn how to make it easy for someone who wants the bag to take the next step.

I'm beginning to see sales less as convincing someone and more as helping the right person understand what I've made: how it looks, what it holds, how it fits into a day, and when it will be available. That still means learning new skills-pricing, production quantities, customer communication, and how to invite an order. But I can approach those questions with the same curiosity that helped me get this far.

I have two prototypes. I have a foundation for the business. I have people noticing the bag. What I need now is a clear, thoughtful bridge between their interest and a first purchase.

I don't know every step yet. But I know the question I'm ready to work on: How can Maison Conciatore bring this design to the people who have been asking about it?

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