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Leadership Doesn't Require a Title: How Saying "Yes" Changed My Career

How One Small "Yes" Can Transform Your Career and Define Your Leadership Journey

Stefanie Lozano, CPP, Senior Corporate Payroll Processor on Influential Women
Stefanie Lozano, CPP
Senior Corporate Payroll Processor
NACCO Natural Resources
Leadership Doesn't Require a Title: How Saying "Yes" Changed My Career

If someone had asked me years ago whether I saw myself serving on boards, inspiring aspiring payroll professionals, or being recognized as an influential woman in my profession, I probably would have laughed and said, "Not a chance."

At the time, I was simply focused on doing my job well.

What I didn't realize was that leadership often begins long before you're given a title. It begins the moment you decide to say "yes."

The Power of One Yes

Throughout my career, I have been fortunate to work alongside incredible payroll professionals who challenged me to think bigger, learn more, and step outside my comfort zone.

Each opportunity started with a simple decision.

  • Yes, I'll volunteer.
  • Yes, I'll join that committee.
  • Yes, I'll help organize that event.
  • Yes, I'll learn something new.

Those small "yeses" gradually became experiences that transformed not only my career but also my confidence.

Leadership wasn't something I was handed—it was something I built, one opportunity at a time.

Leadership Is About Service

Many people associate leadership with managing a team or holding an executive title. While those roles are certainly important, I have learned that true leadership is rooted in service.

  • Leadership means showing up consistently.
  • It means encouraging others when they doubt themselves.
  • It means sharing knowledge instead of keeping it to yourself.
  • It means celebrating the success of those around you.

Some of the most influential leaders I've met aren't the loudest voices in the room. They're the ones quietly investing in others, building relationships, and leaving people better than they found them.

That is the kind of leader I strive to be.

Never Stop Learning

One of the greatest pieces of advice I ever received came from my father.

He taught me that if something is worth doing, it's worth doing wholeheartedly.

He also instilled in me a strong work ethic and a commitment to continuous learning—lessons that have guided me throughout my career.

Learning is something no one can ever take away from you.

Whether it's earning a certification, attending conferences, volunteering, finding a mentor, or simply asking thoughtful questions, every experience adds another layer to your growth.

Every opportunity to learn becomes another opportunity to lead.

Finding Confidence Through Community

One of the greatest gifts of my career has been becoming involved with professional organizations.

Serving alongside passionate payroll professionals has reminded me that leadership is not about competing with one another—it's about lifting one another.

I've learned from mentors who believed in me before I believed in myself.

I've been encouraged by peers who celebrated my successes and challenged me to continue growing.

Today, I try to do the same for others.

Because success becomes far more meaningful when it's shared.

You Don't Have to Wait

Too often, we tell ourselves we're not ready.

  • We're waiting for the promotion.
  • We're waiting until we know more.
  • We're waiting until we feel confident.
  • We're waiting for someone else to notice us.

But growth rarely happens while we're waiting.

It happens when we're willing to step into opportunities before we feel completely prepared.

Some of the most rewarding experiences of my career began with uncertainty.

I didn't have every answer.

I wasn't the most experienced person in the room.

But I was willing to learn.

And sometimes, that's all leadership requires.

Say Yes

If there's one message I hope to leave with readers, it's this:

  • Don't wait for a title before deciding to lead.
  • Lead by serving.
  • Lead by learning.
  • Lead by encouraging others.
  • Lead by saying "yes" to opportunities that challenge you to grow.

You never know where one small "yes" may lead.

Mine led me to a career filled with purpose, lifelong friendships, meaningful service, and the privilege of helping elevate a profession I'm proud to be part of.

Because leadership isn't defined by the title on your business card.

It's defined by the impact you leave on the people around you.

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