Abbey Mobley, Junior Instructional Designer on Influential Women

Influential Woman · Educational Technology

Abbey Mobley

Junior Instructional Designer, ServiceLink

Houston, TX

1Article published

Her Story

About Abbey

Abbey Mobley is an Instructional Designer and E-Learning Developer based in the Greater Houston area who specializes in combining learning science with advanced technology and process automation. Currently serving as a Junior Instructional Designer at ServiceLink, Abbey transitions complex instructional goals into streamlined, tech-driven training solutions. Her professional background spans hands-on instructional roles—including teaching and educational support—to managing full-cycle corporate e-learning developments using tools such as Articulate 360, custom JavaScript, and LMS platforms to deliver deeply interactive learner experiences and robust analytics.

Abbey holds both a Bachelor of Arts in Educational Studies and a Master of Education in Educational Technology and Instructional Design from Western Governors University. Grounding her work in established instructional frameworks like ADDIE, SAM, and differentiated instruction, she focuses on eliminating administrative overhead through automated workflows and conditional approval loops engineered with Microsoft Power Automate. Abbey remains dedicated to developing scalable, accessible, and data-backed training programs that empower learners and optimize corporate learning operations.

Her Interview

Ten minutes with Abbey

01What do you attribute your success to?

I would attribute my success to resilience, determination, and an unwavering belief that my circumstances do not have to dictate my future. I've experienced several chapters of my life that forced me to start over, reevaluate my direction, and make difficult decisions. I've learned that sometimes growth requires walking away from things that are familiar but no longer healthy for you.

02What’s the best career advice you’ve ever received?

The best career advice I've ever received is that you don't have to stay somewhere just because you've already invested time getting there. It's okay to change directions, start over, and pursue something that aligns better with who you are and who you want to become. I think we sometimes get so caught up in the idea of having a traditional career path that we forget we're allowed to evolve. I've learned that leaving an environment where you aren't growing, aren't valued, or aren't fulfilled isn't giving up; sometimes it's making room for something better. Your career is yours to build, and you don't owe anyone a lifetime commitment to a path that no longer serves you.

03What advice would you give to young women entering your industry?

My biggest advice would be to stay curious, never stop learning, and don't be afraid to take an unconventional path to get where you want to be. Instructional design is an industry that constantly evolves, especially with technology, so being adaptable and willing to step outside your comfort zone is incredibly important. Don't feel like you need to know everything when you're starting out. Be willing to ask questions, seek mentorship, take opportunities even when they feel intimidating, and trust that you can learn along the way.

I'd also encourage young women to recognize the value of the experiences they bring to the table. My background wasn't a traditional one, and I didn't follow a straight path into this industry. My experiences in teaching, working with different learners, and creating educational opportunities gave me perspectives that I now bring into instructional design. Your previous experiences aren't necessarily detours; they may become some of your greatest strengths.

Most importantly, don't let anyone make you feel like you don't belong in spaces you're working hard to enter. Be confident in your abilities, advocate for yourself, and remember that you don't need to have your entire career figured out to take the next step. Give yourself permission to be a beginner, but never underestimate what you're capable of becoming.

04What are the biggest challenges or opportunities in your field right now?

I think one of the biggest challenges in instructional design right now is breaking into the industry. It can be difficult to get your foot in the door, especially when many positions require previous instructional design experience, making it challenging for newcomers to gain the very experience employers are looking for.

For those transitioning from education or other industries, it can also be difficult to communicate how transferable their existing skills are. Teaching, curriculum development, understanding different learning styles, communication, and problem-solving are all incredibly valuable skills in instructional design, but sometimes making that connection to potential employers is part of the challenge.

05What values are most important to you in your work and personal life?

I would say authenticity, integrity, compassion, and continuous growth are the values that matter most to me, both professionally and personally. I believe in treating people with kindness and respect, creating environments where others feel supported and valued, and leading with empathy. Having experienced environments that didn't always reflect those values, I've learned how important it is to stand by what I believe in and never compromise my well-being or integrity just to fit somewhere.

Her Content Hub

Articles by Abbey

A powerful journey of resilience and self-discovery spanning cosmetology, dog training, education, and instructional design—proving that non-linear paths lead to authentic success and meaningful career fulfillment.

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