Allison Kelly
Allison Kelly is a dynamic, people-centric leader with a passion for SaaS technology, customer success, and social impact. With a strong foundation in educational leadership and a proven track record in both the public and private sectors, she brings over a decade of experience driving operational excellence and client satisfaction across enterprise portfolios. Currently serving as a Customer Success Executive at Unite Us, Allison manages complex programs in the government space, leveraging data insights to retain clients, optimize cross-functional collaboration, and deliver measurable outcomes.
Her background as a Senior Adjunct Professor and her diverse professional journey—from startup implementation to statewide government strategy—highlight her commitment to lifelong learning, community building, and creating scalable systems for impact.
Allison is recognized for her strategic thinking, mentorship, and unwavering dedication to team development, making her not only a results-driven professional but also a leader who uplifts those around her.
• Strategic Leadership: Impact, Change, and Decision-Making Specialization
• ACSC
• PSTC
• TMSC
• Diversity Management Certification
• CCSM
• APMF
• ChurnZero Foundations Certified
• Six Sigma Champion
• Six Sigma Lean Black Belt
• Six Sigma Lean Green Belt in Healthcare
• English 6-12
• Reading K-12
• Continuous Improvement Manager
• American InterContinental University- M.Ed.
• Ramapo College of New Jersey- B.A.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received was simple but powerful: don’t give up—persistence has opened more doors for me than perfection ever could.
What advice would you give to young women entering your industry?
My advice to young women entering this industry is to believe that you can achieve anything you set your mind to, and never let anyone discourage you—especially in male-dominated roles.