Angelia Clark

I am the Founder of Amplified Excellence, a self-employed organizational consulting practice I launched in January 2024 in the Dallas-Fort Worth Metroplex. Previously, I was Executive Director of Retail Sales Operations and Digital Growth at The Potter's House of Dallas, where I developed sales and marketing methodologies and executable strategies across five revenue-generating verticals including a cafe, retail location, four e-commerce sites, a digital streaming platform, and conference and event merchandising, producing a 52% increase in sales revenue in 2023 compared to 2020 and year-over-year revenue growth for onsite retail operations for three years. I planned and executed the full product development cycle and supply chain strategy from ideation through fulfillment, creating over 125 custom-designed and branded products, managed and analyzed cost and revenue activities in Clover POS, Shopify, and CMS tools, increased efficiency through a new e-commerce site and Clover POS implementation, reduced overstocked inventory by 50%, and managed a team of 7 plus 40 flexible support staff. Earlier at The Potter's House of Dallas, I was a Data Manager for Business Performance and Intelligence, overseeing the collection, organization, and analysis of large datasets, serving as SME on QlikSense and BI tools, developing customer segmentation strategies in CRM, implementing quality assurance and data governance best practices, and leading data-driven presentations for executive leadership, a Strategic Marketing Analyst, analyzing customer information and recommending marketing strategies and channel marketing initiatives, and an Inventory Control Manager and General Ledger Accountant, where I increased sales by 25% through pricing analysis, led a project to resolve revenue reporting inconsistencies, created historical channel analyses that reduced mailing and printing costs by 50%, and served as Team Leader and SME during two data migrations. Before that, I was an Account Manager and Project Manager at PBD Worldwide, managing relationships with key clients in a $10M book of business with a 100% client retention rate and pursuing extension revenue up 40% over the previous year. Throughout my career in sales operations, business intelligence, and organizational consulting, I have developed deep expertise in product development, data-driven decision-making, and cross-functional leadership.