Angelica Reyes

My hospitality journey began 7 years ago at Bluffs Landing Marina and Lodge, a small marina resort where I was given an incredible opportunity to wear many hats. I wasn't just involved in the housekeeping side of hospitality - I also got to help with a major rebranding project that included interior designing and gathering an entire crew for the company. My role there encompassed guest services manager, marketing executive, and event coordinator responsibilities, and I led a full housekeeping team while managing the operational work behind running the hotel. After working as an assistant area manager for about a year, I transitioned into account management in October and joined Avante's Day, where I've been for a little over a year now. It's a completely different part of hospitality, but still in the same category - I focus on owner relations, dealing directly with homeowners. Currently, I oversee a portfolio of over 200 properties in both Port Aransas and Corpus Christi, Texas. What I love most about hospitality is the customer service aspect - making customers happy, making business owners happy, just the overall customer service part of it. My role is super high-paced, and being able to multitask and keep up with multiple different things gives me reassurance that what I'm doing is good. I'm also working on developing skills in web design with the goal of eventually starting my own business focused on customization, starting with small businesses and eventually targeting big companies to customize websites for their businesses. I'm still learning and building from the ground up, but I only see myself expanding from here.