Anne Matarelli

I attribute my success to my focus on process excellence and optimization. Throughout my life, I like to just optimize and make things more efficient. I'm in a world of process excellence, and anywhere we can optimize, make things more efficient, and help customers achieve greater revenue faster, build return on their investment, and achieve total cost of ownership - that's what drives me. It's about actually having customers see value realization from what we tell them they're going to achieve. I also believe strongly in getting variety and exposure throughout your career. When I first started, I had no idea what I wanted to do, so I went into consulting thinking I'd get a lot of variety, but they put me on one account for 2 years and I didn't get the variety that way. So I went into a startup and did every role at that startup except marketing and, ironically enough, selling. I did everything - I started in tech support, I did professional services, I did training, I did pre-sales. I got really good exposure to how to run a company from all the different aspects. Whether you know what you want to do or not, get exposure and become well-rounded to give you the best visibility into where you want to head for your future. I didn't really have a plan, so I had to build a plan - it was a work in progress.

Variety and exposure. When I first started, I had no idea what I wanted to do, and so I went into consulting, thinking I'd get a lot of variety. But I didn't actually get the variety in consulting - they put me on one account, and I was there for 2 years. I didn't get the variety that way. So I thought, where else could I get it? So I went into a startup, and I did every role at that startup, except marketing and, ironically enough, selling. So I did everything. I started in tech support, I did professional services, I did training, I did pre-sales. And I got a really good exposure to how to run a company from all the different aspects. And so I would say, whether you know what you want to do or not, get exposure and become well-rounded to give you the best visibility into where you want to head for your future. I didn't really have a plan, so I had to build a plan - it was a work in progress.

One of the biggest challenges and opportunities in my field right now goes beyond simply adopting AI—it’s about effectively monetizing it and ensuring customers realize tangible value from the outcomes. While there is widespread discussion about AI, the real question is what it means in practice and how it translates into measurable results. The core challenge, and simultaneously the opportunity, lies in demonstrating clear return on investment and helping organizations turn AI capabilities into meaningful business impact.

In my work and personal life, I value continuous learning, adaptability, leadership, and personal growth. I believe in stepping outside of my comfort zone and embracing opportunities that expand my knowledge and experience, while also focusing on supporting and developing others. I see leadership as helping people reach their full potential, and I am committed to excellence, ongoing professional development, and maintaining a strong growth mindset that guides both my career and personal decisions.