Bianca Bentley
Bianca is a seasoned Casualty Claims Resolution Specialist III at Liberty Mutual Insurance, where she specializes in attorney-represented bodily injury claims. With a strong track record of negotiating settlements, assessing medical reports, and providing exceptional customer service, Bianca is dedicated to achieving fair and efficient resolutions for all parties involved. Her expertise spans insurance policies, regulations, and the nuanced requirements of personal injury law.
Before joining Liberty Mutual, Bianca built her career across multiple roles in insurance and healthcare, including positions at GEICO, Armina Health, and AmerisourceBergen. Her experience as a case manager and pharmacy care coordinator strengthened her critical thinking, customer service, and program management skills, enabling her to handle complex claims with precision and empathy.
Bianca holds a Master’s degree in Health Law, Policy, & Management from Texas A&M University School of Law and a Bachelor’s degree in Health Care Administration from Jackson State University. Active in her community, she is a strong-standing member of Alpha Kappa Alpha Sorority, Incorporated, and continues to contribute through volunteerism and professional mentorship, combining her passion for law, healthcare, and service to make a meaningful impact.
• Claims Adjuster
• Texas A&M University School of Law - Master's degree, Health Law, Policy, & Management
• Jackson State University - Bachelor's degree, Health/Health Care Administration/Management
What do you attribute your success to?
I attribute my success to setting clear goals and staying focused on achieving them. My current aim is to become an attorney for Liberty Mutual, and I am committed to continuing my advancement within the legal and insurance fields over the next five years through hard work, learning, and professional growth.
What advice would you give to young women entering your industry?
My advice to young women entering the insurance industry is to stay adaptable, keep learning, and work hard. The field is gender-balanced and full of growth opportunities, so staying proactive and committed will allow you to advance and succeed in your career.
What values are most important to you in your work and personal life?
The values most important to me in both my work and personal life are adaptability, continuous learning, and growth. Professionally, I strive for excellence, which has allowed me to advance quickly and earn recognition for my performance. Personally, I prioritize family, cultural connection, and creative expression, including teaching my daughter multiple languages and sharing lifestyle content as a TikTok creator.