Bobbie Jean Smith

Working hard and being dedicated to my clients. Being honest with them and letting them know if something is good or bad places to visit. Focus on my own business and striving to always make it better. I’m not one to compete against other agencies. I don’t work 9:00am-5:00pm. I’m available all hours of the week, seven days a week.

To always work hard and dedicate yourself to the customer. Customer Service is very important. Be a professional at what I do and be honest with the customer at all times.

Be willing to change. There’s not two days in the travel industry that are the same. Everyday in the travel industry you should be learning something different. Dedication to your job and clients. Focus on your job and paying attention to each trip you plan for your client. Detail and research is very important.

Rebuilding my business and working to get new clients. After 9/11 and Covid hit I had to make many changes in my business. Covid was 2 1/2 years before travel started to come back. I’ve survived both 9/11 and Covid, but the changes that had to be made were a struggle. I didn’t think I would make it through Covid. I’m now still doing travel and my business is doing well. I’d like it to be doing better and start growing it a little more.

Doing a great job at trying to give equal time to both. My business is very important as well as my personal life. I feel I can manage both very well.